troubleshooting Question

Google Desktop "View in Outlook" will not work

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bennyeos asked on
Email Clients
6 Comments1 Solution2023 ViewsLast Modified:
Google Desktop does not open an email message search result in Outlook
2003 on my windows XP machine.

Steps:
1. Typed search words into the Google Desktop toolbar, results appear in my Firefox browser.
2. Clicked the 'emails' link to list only emails.
3. Clicked any of the 'View in Outlook' links, Outlook pops up (comes to the front) but does NOT open the target email.

I have done the same, with the same result, in my IE browser and the Google Deskop search box within Outlook (email does not open up when clicked in the search results dialog box).

This feature SOMETIMES works, and most of the time does not.  What is happening, and most importantly...how can this issue be solved so it ALWAYS opens the email?
ASKER CERTIFIED SOLUTION
Marc Z

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