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troubleshooting Question

Reloading Win XP on SATA drive

Avatar of rstorm1
rstorm1Flag for United States of America asked on
Hardware
7 Comments1 Solution2137 ViewsLast Modified:
I am not sure if this question should be here or in the OS section.  If I need to move to that forum, please let me know.

I am trying to reload a Dell 4700 with Win XP.  The unit has a SATA Maxtor III drive.  I have reformatted the hard drive and am trying to get through the setup process.  My understanding is that I have to hit the F6 key when asked about SCSI or RAID and then insert a floppy with the proper SATA controller drivers.  
The owner's disks did not have anything with the drivers on them, so I went to Dell online and downloaded the zipped file to create the controller driver floppy disk.
When I insert the floppy drive after hitting F6 I get the following error "The file txtsetup.oem could not be found."  The file is not in fact on the floppy-I checked it on another machine.
The motherboard appears to possibly be Intel with the Dell name on it.  Identifying numbers are E210882 and D S/N: CN-0M3918-70821-48D-02OD.
At this point, I am not having any luck finding the proper drivers/files.  I have looked at Intel support, Dell support, and Maxtor support.  I went back to the Dell site and the drivers there are for a Maxtor 7V250V0, while the hard drive model number in the machine is 7L250S0.  I don't know if what is on the Dell site are even the correct drivers.
If I try to proceed with the XP install, I keep getting a bunch of errors saying that files cannot be copied.
Any help would be appreciated.

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Avatar of Irwin Santos
Irwin SantosFlag of United States of America imageComputer Integration Specialist

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