Win XP Pro SP2 cannot see workgroup computers.

Hello,

 I have a network with 4 computers (Win XP pro SP2). They are on a wireless network (I am using a DLink DI624 wireless router). All 4 computers connect to the wireless network without a problem. They all can connect to the router and  access the Internet without any issue.

The computers can’t see the other computers in the same workgroup. My workgroup name is “Bushland”. When I go to “View Workgroup Computers” It shows “Bushland” workgroup and only the computer I am on. However it intermittently shows one or two other computers in the workgroup.

Even when I see the other computers I can’t access their desktops as I will be getting an “Access Denied” message.

I have tried the following
1.      Disabled firewalls/virus guards on all 4 computers
2.      Re-ran the network setup Wizard
3.      Enabled NetBIOS  over TCP on all computers
4.      Tried to ping when I can’t see the other computers and got  an error message that the host cannot be found..

This is really annoying as we do a lot of work on the network.

Can someone please help? Am I doing something wrong or is there anything that I have not done? Does the wireless network have anything to do with this?


Cheers
mepereraAsked:
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Jeff PerkinsOwnerCommented:
Howdy meperera
> 4.     Tried to ping when I can’t see the other computers and got  an
> error message that the host cannot be found..
Were you trying to ping via ip address or computer name?  If ip address ping works, and name doesn't, it's a dns issue. If ping ip address doesn't work, then my first suspect would be firewall issue: 1.     Disabled firewalls/virus guards on all 4 computers  Does that include the windows firewall?


Happy Holidays!
Jappo
mepereraAuthor Commented:
Thanks  Jappo,
  Pinging doesn't work either way (Both IP address and host name) . Yes I have disabled Windows firewall as well.

Cheers,
Jeff PerkinsOwnerCommented:
I've not heard of tcp/ip corruption causing this sort of issue, but then again, with computers all things are possible, it's usually the reverse it will cause you to not get internet.
But anyway, try this from command prompt on all machines:  netsh int ip reset c:\resetlog.txt  and hit <enter>
Then check the resetlog.txt on the c drive, the last line should say it completed successfully.  
You might try flushing the dns, but that is even more unlikely a solution. From command prompt also:  ipconfig /flushdns
I know there is something else I'm not thinking of, but for the life of me it's just not clicking in my head.
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mepereraAuthor Commented:
Thanks riteheer,
 That didn't work either. I have heard people saying that you should not use the Windows network setup wizard. Is that true ?

Thanks
Jeff PerkinsOwnerCommented:
I don't know, I don't care for the wizards myself, like to know what is taking place and do it personally. But in your case, it wouldn't hurt to try it... heck might just cure the problem. I know a lot of people use them, and I've seen many of the experts here recommend them. I don't think there's anything to fear.
Jeff PerkinsOwnerCommented:
I had a similar situation on a new network today, what happened was the client installed NIS 2007, which wouldn't have been a problem, but before doing that he had tried, unsuccessfully to uninstall McAfee Security suite. The suite was still there, just not starting up with the computer, but the firewall was still working.  I had to start mcafee up and turn off the firewall, which allowed the computers to talk, then I did a clean uninstall on it and all was fine.  
I would look thru programs and make sure again that there aren't any other firewall/security products that might have been left behind, I remember having a zone alarm problem similar to it once before as well.
mepereraAuthor Commented:
Thanks riteheer,
   I will do a thorough search today and see if that fixes the issue.

Cheers
FriarTukCommented:
plz do an ipconfig /all on all 4 pc's & post entire results here for comparison.
FriarTukCommented:
here's some helpful links:

(how to setup home network in xp hm step 1-8)
http://support.microsoft.com/kb/813936/
(how to configure sharing in xp)        
http://support.microsoft.com/kb/304040/en-us
(How To Share Files and Folders Over a Network for Workgroups)
http://www.microsoft.com/technet/prodtechnol/winxppro/maintain/filesharing.mspx
mepereraAuthor Commented:
comp1



Windows IP Configuration



        Host Name . . . . . . . . . . . . : sean

        Primary Dns Suffix  . . . . . . . :

        Node Type . . . . . . . . . . . . : Broadcast

        IP Routing Enabled. . . . . . . . : No

        WINS Proxy Enabled. . . . . . . . : No



Ethernet adapter Wireless Network Connection:



        Connection-specific DNS Suffix  . :

        Description . . . . . . . . . . . : D-Link AirPlus G+ DWL-G520+ Wireless PCI Adapter

        Physical Address. . . . . . . . . : 00-11-95-64-60-87

        Dhcp Enabled. . . . . . . . . . . : Yes

        Autoconfiguration Enabled . . . . : Yes

        IP Address. . . . . . . . . . . . : 192.168.0.100

        Subnet Mask . . . . . . . . . . . : 255.255.255.0

        IP Address. . . . . . . . . . . . : ?

        Default Gateway . . . . . . . . . : 192.168.0.1

        DHCP Server . . . . . . . . . . . : 192.168.0.1

        DNS Servers . . . . . . . . . . . : 192.168.0.1

                                            ?

                                            ?

                                            ?

        Lease Obtained. . . . . . . . . . : Wednesday, December 13, 2006 10:36:51 AM

        Lease Expires . . . . . . . . . . : Wednesday, December 20, 2006 10:36:51 AM



Tunnel adapter Teredo Tunneling Pseudo-Interface:



        Connection-specific DNS Suffix  . :

        Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface

        Physical Address. . . . . . . . . : FF-FF-FF-FF-FF-FF-FF-FF

        Dhcp Enabled. . . . . . . . . . . : No

        IP Address. . . . . . . . . . . . : ?

        Default Gateway . . . . . . . . . :

        NetBIOS over Tcpip. . . . . . . . : Disabled



Windows IP Configuration



        Host Name . . . . . . . . . . . . : sean

        Primary Dns Suffix  . . . . . . . :

        Node Type . . . . . . . . . . . . : Unknown

        IP Routing Enabled. . . . . . . . : No

        WINS Proxy Enabled. . . . . . . . : No



Ethernet adapter Wireless Network Connection:



        Connection-specific DNS Suffix  . :

        Description . . . . . . . . . . . : D-Link AirPlus G+ DWL-G520+ Wireless PCI Adapter

        Physical Address. . . . . . . . . : 00-11-95-64-60-87

        Dhcp Enabled. . . . . . . . . . . : Yes

        Autoconfiguration Enabled . . . . : Yes

        IP Address. . . . . . . . . . . . : 192.168.0.100

        Subnet Mask . . . . . . . . . . . : 255.255.255.0

        IP Address. . . . . . . . . . . . : ?

        Default Gateway . . . . . . . . . : 192.168.0.1

        DHCP Server . . . . . . . . . . . : 192.168.0.1

        DNS Servers . . . . . . . . . . . : 192.168.0.1

                                            ?

                                            ?

                                            ?

        Lease Obtained. . . . . . . . . . : Wednesday, December 13, 2006 10:36:51 AM

        Lease Expires . . . . . . . . . . : Wednesday, December 20, 2006 10:36:51 AM



Tunnel adapter Teredo Tunneling Pseudo-Interface:



        Connection-specific DNS Suffix  . :

        Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface

        Physical Address. . . . . . . . . : FF-FF-FF-FF-FF-FF-FF-FF

        Dhcp Enabled. . . . . . . . . . . : No

        IP Address. . . . . . . . . . . . : ?

        Default Gateway . . . . . . . . . :

        NetBIOS over Tcpip. . . . . . . . : Disabled



Windows IP Configuration



        Host Name . . . . . . . . . . . . : sean

        Primary Dns Suffix  . . . . . . . :

        Node Type . . . . . . . . . . . . : Unknown

        IP Routing Enabled. . . . . . . . : No

        WINS Proxy Enabled. . . . . . . . : No



Ethernet adapter Wireless Network Connection:



        Connection-specific DNS Suffix  . :

        Description . . . . . . . . . . . : D-Link AirPlus G+ DWL-G520+ Wireless PCI Adapter

        Physical Address. . . . . . . . . : 00-11-95-64-60-87

        Dhcp Enabled. . . . . . . . . . . : Yes

        Autoconfiguration Enabled . . . . : Yes

        IP Address. . . . . . . . . . . . : 192.168.0.100

        Subnet Mask . . . . . . . . . . . : 255.255.255.0

        IP Address. . . . . . . . . . . . : ?

        Default Gateway . . . . . . . . . : 192.168.0.1

        DHCP Server . . . . . . . . . . . : 192.168.0.1

        DNS Servers . . . . . . . . . . . : 192.168.0.1

                                            ?

                                            ?

                                            ?

        Lease Obtained. . . . . . . . . . : Wednesday, December 13, 2006 10:36:51 AM

        Lease Expires . . . . . . . . . . : Wednesday, December 20, 2006 10:36:51 AM



Tunnel adapter Teredo Tunneling Pseudo-Interface:



        Connection-specific DNS Suffix  . :

        Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface

        Physical Address. . . . . . . . . : FF-FF-FF-FF-FF-FF-FF-FF

        Dhcp Enabled. . . . . . . . . . . : No

        IP Address. . . . . . . . . . . . : ?

        Default Gateway . . . . . . . . . :

        NetBIOS over Tcpip. . . . . . . . : Disabled


Comp2



Windows IP Configuration



        Host Name . . . . . . . . . . . . : ak

        Primary Dns Suffix  . . . . . . . :

        Node Type . . . . . . . . . . . . : Unknown

        IP Routing Enabled. . . . . . . . : No

        WINS Proxy Enabled. . . . . . . . : No

        DNS Suffix Search List. . . . . . : vic.bigpond.net.au



Ethernet adapter Local Area Connection:



        Media State . . . . . . . . . . . : Media disconnected

        Description . . . . . . . . . . . : Realtek RTL8139 Family PCI Fast Ethernet NIC

        Physical Address. . . . . . . . . : 00-0D-87-ED-56-49



Ethernet adapter Wireless Network Connection:



        Connection-specific DNS Suffix  . : vic.bigpond.net.au

        Description . . . . . . . . . . . : D-Link AirPlus G+ DWL-G520+ Wireless PCI Adapter

        Physical Address. . . . . . . . . : 00-11-95-64-30-B6

        Dhcp Enabled. . . . . . . . . . . : Yes

        Autoconfiguration Enabled . . . . : Yes

        IP Address. . . . . . . . . . . . : 192.168.0.103

        Subnet Mask . . . . . . . . . . . : 255.255.255.0

        Default Gateway . . . . . . . . . : 192.168.0.1

        DHCP Server . . . . . . . . . . . : 192.168.0.1

        DNS Servers . . . . . . . . . . . : 192.168.0.1

        Lease Obtained. . . . . . . . . . : Wednesday, December 13, 2006 6:59:43 PM

        Lease Expires . . . . . . . . . . : Wednesday, December 20, 2006 6:59:43 PM




WHAT IS Tunnel adapter Teredo Tunneling Pseudo-Interface: ?  Is it a necessary feature or can I remove it ? If so how do I do that ?

Thanks

Jeff PerkinsOwnerCommented:
"WHAT IS Tunnel adapter Teredo Tunneling Pseudo-Interface: ?  Is it a necessary feature or can I remove it ? If so how do I do that ?"

I believe this is tied to IPv6, but I don't know enough to explain it.  I know how to remove it from command prompt, but don't know if it will cause you problems or not, so I'll let you someone with more knowledge and experience answer that question.  

It looks like you've got 3 out of the 4 computers with the same ip address. This would cause communication problems. Never thought to check that. Ok, I would suggest setting static ip addresses for all 4 of them, that way you don't have to worry about conflicts, the instability of wireless often leaves dhcp lacking.  
So open up your Network connections window on each computer, then right click the wireless connection and then look for the tcp/ip protocol, also referred to as internet protocol. Dbl click it and this will give you the properties box.  Just change the tic box to set the address manually. Give each computer a unique ip address with the same scheme you are using now,  something like: 192.168.0.100, and on the next computer use 192.168.0.101 and so on.  The subnet mask will be 255.255.255.0 and the gateway will be 192.168.0.1 on all of them. You should be able to use the gateway address for dns server as well, as your router will run dns for you.
Try this and see if that doesn't resolve your network problems.
If it doesn't post back here.
Jappo
mepereraAuthor Commented:
Thanks heaps Jappo, I made a mistake I'm sorry. The above is only from two computers. From "Sean" and "Ak". I by mistake had pasted "Sean" three times. Would you be able to look at the two configs and tell me why these two computers could not seeeach other at the time ?

Once again I appologize for my mistake,

Cheers
Jeff PerkinsOwnerCommented:
ARe you able to ping either of them using ip addresses?
If not, then it's a connection blocked by some sort of firewall software....
If you can, but can't ping by name, it's probably a dns issue.
I don't see anything from the ipconfigs that should be stopping you.
mepereraAuthor Commented:
I cannot ping from either of them when they can't see each other in "View Workgroup Computers" . One minute you can access each other and the next minute you can't. I did the above ipconfig/all when the computers could not see each other. I have absolutely no firewall software whatsoever.

cheers
Jeff PerkinsOwnerCommented:
If you are connecting and then losing connection, that points to interference of some sort.  
Could be anything from garage door opener, portable phone, microwave, the list goes on and on... try changing channels, if you are on a defuault channel of 6 go to the lower range, like 2 or upper range around 10 and try that.  
Could be other wireless networks close by causing the problem. Update the firmware on the router, and the wireless adapters.
mepereraAuthor Commented:
There isn't a problem with the wireless network. Regardless of the workgroup status all computers can see the router and connect to the Internet. THat is why I have eliminated the possibilty of a wireless interference.

The problem is that all computers are connected to the wireless network and when you access the workgroup you only see the computer that you are sitting on. However it shows that you belong to the right workgroup.
Jeff PerkinsOwnerCommented:
If you can't ping a machine by ip address in the workgroup, there is some sort of problem in the wireless... ip is basic communication, and firewalls are the first suggestion, which you say there are absolutely none, that means there is a communication problem, and wireless is the communication mode...
I'm out of suggestions, it's certainly strange. and really hope that someone solves this one, because as many wireless networks as I set up, I know it's gonna come around and bite me one day...
mepereraAuthor Commented:
I am out of Ideas. Can someone please shed some light to this matter ? Cheers.
FriarTukCommented:
network places -microsoft windows network -MSHOME -click on Computer A, it says:
"Computer A is not accessible. You might not have permission to use
this network resource. Contact the administrator of this server to find
out if you have access permissions"

net view \\pcname results in error "System Error 5. Access is denied."

"XXXXXXX is not accessible. You might not have permission to use
network resource. Access is denied."
http://support.microsoft.com/?kbid=913628



"Workgroup is not accessible. You may not have permission to use this
network resource. Contact the administrator of this server to see if
you have access permissions."


"Workgroup_name is not accessible. You may not have permission to use this network resource."
http://support.microsoft.com/kb/915107/en-us      (guest acct)

"Workgroup Name is not accessible. You may not have permission to use this network resource."
(turn on netbios over tcp, start computer browser service)
http://support.microsoft.com/kb/318030/en-us

click Entire Network, Microsoft Network, click the workgroup name, you receive:
"Unable to access Computers Near Me. Workgroup is not accessible.
 The list of servers for this workgroup is not currently available."
(pc is set as a master browser, or netbios over tcp not enabled)
http://support.microsoft.com/kb/285035/en-us

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FriarTukCommented:
can ping & access shares using ip addr but not pc name
You cannot view other workgroup computers on the network on a Windows XP-based computer
     browse domain from the Entire Network
"The list of servers for this workgroup is not currently available"
http://support.microsoft.com/kb/903267/en-us      node type set to peer to peer
http://support.microsoft.com/kb/160177/en-us      node types 8 = hybrid
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\NetBt\Parameters  (NodeType or DhcpNodeType)
(1) b mode = default if no wins svr or val not specified - uses broadcasts
(2) p mode = peer2peer - uses only point-to-point name queries to a name server (WINS)
(4) m mode = mixed - broadcasts first, then queries the name server
(8) h mode = default if with wins svr - queries the name server first, then broadcasts
mepereraAuthor Commented:
Hi Guys,
 I will try the above and write back as soon as possible.

Happy Holidays
ruggidlyCommented:
ok heres the solutions in your problem my friend, if all of those  your pc's connected successfully on wifi, try to share your files fron each PC. example your drive c: or you documents either..
here the procedure how to share:
right click the folder you want to share:
then click the share this folder..

try this my friend...
pmaxhammondCommented:
This is a browsing issue. The best solution is to get a low cost WINS server for all PC's to query workgroup conditions. You must tell the PC's the IP of this WINS server. Linux can help here.
XP SP2 with the firewall service off has an effect on the computer browser service.
http://support.microsoft.com/kb/889320
livinlif3Commented:
This may be a stupid question...Is file sharing enabled?   http://compnetworking.about.com/cs/winxpnetworking/ht/winxpsfs.htm
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