troubleshooting Question

Exchange 2000 corruption and M drive disappearing

Avatar of bleujaegel
bleujaegel asked on
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14 Comments1 Solution760 ViewsLast Modified:
I am having an issue with Exchange 2000 running on a W2K server.  This was a recent clean install (both).  There is no antivirus on the server yet.  It is connected to the switch, but the firewall is not yet connected to the internet.  It appeared to work fine at first.  I was sending and receiving email, and OWA worked perfectly internally.  Then all of the sudden the M drive disappeared.  I could no longer connect my test computers to check email via Outlook or OWA.  I then deleted the e00.log file, since the event logs said it was corrupted.  I was then able to connect for a short while, then Outlook and OWA stopped working again.  My guess is that it is a failing SCSI drive, but when I ran an advanced diagnostic on it, it passed.  It's not to say that it still isn't failing, but Windows seems to be working perfectly otherwise.  No other unusual errors in the event logs except for IIS and Exchange.

I had run eseutil and isinteg on the e00.log corruption error, and they fixed the corruption (temporarily).


In the application log, I am getting the following errors:

Event ID 1159 MSExchangeIS
Database error First Storage Group\Mailbox Store (TS2) occurred in function JTAB_BASE::EcRetrieveColumns while accessing the database "Disk IO error".

Event ID 1159 MSExchangeIS
Database error First Storage Group\Mailbox Store (TS2) occurred in function JTAB_BASE::EcRetrieveColumnByPtagId while accessing the database "Disk IO error".

In the system log, I am getting the following errors:

Event ID 101 W3SVC
The server was unable to add the virtual root '/public' for the directory 'M:\mydomain.com\Public Folders' due to the following error: The system cannot find the path specified.  The data is the error code.
For additional information specific to this message please visit the Microsoft Online Support site located at:

Event ID 101 W3SVC
The server was unable to add the virtual root '/Exchange' for the directory 'M:\mydomain.com\MBX' due to the following error: The system cannot find the path specified.  The data is the error code.
For additional information specific to this message please visit the Microsoft Online Support site located at:

Event ID 101 W3SVC
The server was unable to add the virtual root '/Exadmin' for the directory '\\.\BackOfficeStorage' due to the following error: The system cannot find the path specified.  The data is the error code.
For additional information specific to this message please visit the Microsoft Online Support site located at:

Event ID 101 W3SVC
The server was unable to add the virtual root '/' for the directory '/Internet Newsgroups' due to the following error: The parameter is incorrect.  The data is the error code.
For additional information specific to this message please visit the Microsoft Online Support site located at:

My question is could there be any other issue going on here other than a failing SCSI drive?  The disk I/O error would be a red flag, but just thought I'd ask an expert.  Anyone who has had this problem and could confirm this with me would be appreciated.
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