I have a number of users in AD who are no longer with our company. I have been asked to backup their mailbox and delete their AD account and mailbox. The process I have been using is as follows:
-Enable Account in AD
-Create Profile in Outlook
-Login as User
1. For some users, when I get to step 3 above, I get a message stating "The action cannot be completed. The connection to the MS Exchange Server is unavailable. Outlook must be online or connected to complete this action." I have no connectivity issues, server is available, etc. I also get the message "Your server or mailbox names could not be resolved." This, I think, is more to the point. I think there is something wrong with the account that will not allow me to log into that specific mailbox. None of the accounts I have trouble with are set to expire or have any settings different that the accounts I dont have trouble with. Any ideas why I cant log in with them?
2. Is there an easier way to archive a mailbox straight from the exchange server without going through this routine?