We help IT Professionals succeed at work.
Get Started

Outlook - TCP/IP Error Number: 0x800cc15

Last Modified: 2010-08-05
Hi, I'm helping someone with this error in Outlook and have tried everything I can think of but can't get a solution to the problem. The topic I'm helping in is at my site:


Does anyone have any ideas why this error keeps showing up? The exact error is:

A TCP/IP error occurred while trying to connect to the server. (Account: 'pop.earthlink.net', Pop 3 server: 'pop.earthlink.net', Error Number: 0x800cc15).

This happens when the user tries to send/receive emails.

Watch Question
Top Expert 2010
This problem has been solved!
Unlock 1 Answer and 22 Comments.
See Answer
Why Experts Exchange?

Experts Exchange always has the answer, or at the least points me in the correct direction! It is like having another employee that is extremely experienced.

Jim Murphy
Programmer at Smart IT Solutions

When asked, what has been your best career decision?

Deciding to stick with EE.

Mohamed Asif
Technical Department Head

Being involved with EE helped me to grow personally and professionally.

Carl Webster
CTP, Sr Infrastructure Consultant
Ask ANY Question

Connect with Certified Experts to gain insight and support on specific technology challenges including:

  • Troubleshooting
  • Research
  • Professional Opinions
Did You Know?

We've partnered with two important charities to provide clean water and computer science education to those who need it most. READ MORE