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troubleshooting Question

DELL D620 hangs when starting off line

Avatar of EVeuger
EVeugerFlag for Netherlands asked on
16 Comments1 Solution865 ViewsLast Modified:
We recently bought 8 new D620's from DELL and from the get go I'm having trouble with booting off line. The systems hangs intermittently after logon. Only desktop is visible, but no icons or taskbar. System is completely unresponsive, even ctrl alt del won't work. After a few hard reboots the system usually runs again!

The systems have been imaged and run XP pro SP2. We have loads of D600's and D610's with the same configuration and software that run without problems.
Made a new image to make sure that that wasn't the cause, but problem stays.

I find similar questions on the net, so I'm not alone, but I can't find solutions. It must be D620 specific. Current BIOS version is A06 (most recent version).

Can it have something to do with the dual core processor?

What makes it interesting (...) is that this only happens when booting off line. In the network everything runs smoothly.

Any ideas welcome! Solutions even more welcome!!!
Avatar of Oleksiy Gayda
Oleksiy Gayda

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