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troubleshooting Question

unable to install any anti virus programs

Avatar of stefanomarco
stefanomarco asked on
SecuritySoftware Firewalls
9 Comments1 Solution3051 ViewsLast Modified:
unable to install any anti virus programs - scanned the drive on another computer and removed all viruses -
removed all spyware
running Windows XP Pro with SP2
get the following error message when trying to install AVG
Local machine: installation failed
        Error: Action failed for file avgupsvc.exe: starting service....
            The service did not respond to the start or control request in a timely fashion.  (1053)
what's interesting though - when I go to msconfig services tab and I hide all microsoft services there's nothing there - bit odd?
I've also run the Nortons removal tool as there was a previous version on there which I had a bit of trouble uninstalling
Help please :)
Avatar of rinnej
rinnejFlag of United States of America image

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