troubleshooting Question

Arcserve 11.5 SP2 - Database agent crasches

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A while ago our arcseve db started crashing each night. The backup still seems to go through but we need to manually start the agent every morning. This has been goin on for a week or two. As of two days ago ArcServe refuses to use media from the media pool and requests blank tapes each time. The log has some interesting entries about UUID.

Job No....................... 3
Job ID....................... 664
Workstation.................. *Servername* ( *IP ADDRESS*)
Source....................... System State
Target....................... F-P5-THU-12/14/06, ID CCE7, Sequence #1, S/N 1000010
Session...................... 6
Start Time................... 12/15/06 12:10 AM
Session Method............... Full (Clear Archive Bit)
W3491
Unable to insert UUID to the database.(Media=F-P5-THU-12/14/06, ID=52455, Session=6, Seq=1,EC=-37)
Total Directories............ 58
Total File(s)................ 1 751
Total Skip(s)................ 0
Total Size (Disk)............ 229,67 MB
Total Size (Media)........... 234,68 MB
Elapsed Time................. 23s
Average Throughput........... 612,22 MB/min
Total Error(s)/Warning(s).... 0/1
W3491
Unable to insert UUID to the database.(Media=F-P5-THU-12/14/06, ID=52455, Session=6, Seq=1,EC=-37)

Tried to google it but didn't really come up with anything useful.
ASKER CERTIFIED SOLUTION
dovidmichel

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