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vmijbb

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Need help reinstalling HP All in one software for HP PSC 1210xi

My PC runs XP SP2.  For the last while on bootup, my PC trys to get me to reinstall the software for my HP PSC.  On attempting to do so, the install is unsuccessful.  I have tried to reinstall the software but I'm at the point where my PC sees the printer, but the software cannot finish installing the device.  I am also having USB problems with the printer as well as an IPOD I just got and my Palm Zire.  Any help would be appreciated before I take the PC back to the store and have the techies work on it.
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David-Howard

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i would NOT reconnect the printer before the USB issues are fixed.
you can delete ALL usb entries from device manager, reboot and test, as a first approach.
Then test all your usb ports with a known working usb device, like a usb flash stick (only a driver needed)
...you can also try a system restore to a previous date, to help you out. (maybe the fastest solution)
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vmijbb

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I'm going to give both options a try after I open my PC and make sure all of the hardware connections are firmly tight (a tip I picked up from a friend talking about this problem).
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I opened the PC and made sure all connections were secure.  On reboot, I uninstalled all of the USB devices, but on reboot, XP did not reinstall the devices.  I restored to a previous system restore point and I'm back to where I was.  I'm still getting a window at bootup with the hardware wizard wanting to install my printer and some other devices.

I think I'm at that point where I'm going to have to back up all of my files, reformat and reinstall windows and the other application software.
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what helped? what was the fix?