print / dns problems
I am getting crashes of the printer spooler on a server 2003.
I am seeing some strange things in the eventlogs:
eventid: 33, source: print
The PrintQueue Container could not be found because the DNS Domain name could not be retrieved. Error: 6d3
and
Event Type: Information
Event Source: DnsApi
Event Category: None
Event ID: 11160
Date: 8/01/2007
Time: 13:56:45
User: N/A
Computer: TSSERVER
Description:
The system failed to register pointer (PTR) resource records (RRs) for network adapter
with settings:
Adapter Name : {CC5AA393-CB6D-43EC-BE06-3
Host Name : xxx
Adapter-specific Domain Suffix : domain.local
DNS server list :
192.30.36.1
Sent update to server : 192.5.6.32
IP Address : 192.30.36.227
The reason that the system could not register these RRs was because of a security related problem. The cause of this could be (a) your computer does not have permissions to register and update the specific DNS domain name set for this adapter, or (b) there might have been a problem negotiating valid credentials with the DNS server during the processing of the update request.
You can manually retry DNS registration of the network adapter and its settings by typing "ipconfig /registerdns" at the command prompt. If problems still persist, contact your DNS server or network systems administrator.
What could be the problem here, obviously dns related, but I can't find it ... .
I am seeing some strange things in the eventlogs:
eventid: 33, source: print
The PrintQueue Container could not be found because the DNS Domain name could not be retrieved. Error: 6d3
and
Event Type: Information
Event Source: DnsApi
Event Category: None
Event ID: 11160
Date: 8/01/2007
Time: 13:56:45
User: N/A
Computer: TSSERVER
Description:
The system failed to register pointer (PTR) resource records (RRs) for network adapter
with settings:
Adapter Name : {CC5AA393-CB6D-43EC-BE06-3
Host Name : xxx
Adapter-specific Domain Suffix : domain.local
DNS server list :
192.30.36.1
Sent update to server : 192.5.6.32
IP Address : 192.30.36.227
The reason that the system could not register these RRs was because of a security related problem. The cause of this could be (a) your computer does not have permissions to register and update the specific DNS domain name set for this adapter, or (b) there might have been a problem negotiating valid credentials with the DNS server during the processing of the update request.
You can manually retry DNS registration of the network adapter and its settings by typing "ipconfig /registerdns" at the command prompt. If problems still persist, contact your DNS server or network systems administrator.
What could be the problem here, obviously dns related, but I can't find it ... .
Is the server a domain member?
If so, find and delete all the records in DNS that refer to the servername and have the wrong IP address - OR - find the current IP address the server has and delete any entries that are there.
This happens when you rename a PC/Server - DNS still holds the old entries and doesn't always allow them to be updated with the new name.
Once you clear out the bad entries the run - IPCONFIG /registerdns from the servers CMD prompt. If it's also a DC then restart the Netlogon Service too.
If so, find and delete all the records in DNS that refer to the servername and have the wrong IP address - OR - find the current IP address the server has and delete any entries that are there.
This happens when you rename a PC/Server - DNS still holds the old entries and doesn't always allow them to be updated with the new name.
Once you clear out the bad entries the run - IPCONFIG /registerdns from the servers CMD prompt. If it's also a DC then restart the Netlogon Service too.
ASKER
thank you for the replys.
the DC/DNS server ip os 192.30.36.1
the ip of the server where I am getting the error on is 192.30.36.227 (terminal server)
the gateway is 192.30.36.220
the fwd lookup zones in dns give the correct ip and name of the TSserver.
I don't see any entries in the reverse dns zone.
I was wondering ... what is this ip? Sent update to server : 192.5.6.32
Could there be smth wrong with dns on the domain, or is it just this tsserver?
The problem is that the spooler service is crashing every day :/
the DC/DNS server ip os 192.30.36.1
the ip of the server where I am getting the error on is 192.30.36.227 (terminal server)
the gateway is 192.30.36.220
the fwd lookup zones in dns give the correct ip and name of the TSserver.
I don't see any entries in the reverse dns zone.
I was wondering ... what is this ip? Sent update to server : 192.5.6.32
Could there be smth wrong with dns on the domain, or is it just this tsserver?
The problem is that the spooler service is crashing every day :/
ASKER
when I delete the record from dns and do an ipconfig /registerdns I am getting the same error, although it creates a new dns record with the correct servername and ip ....
ASKER
ok, off course it can't create a PTR because of the non existant reverse lookup zone.
I added the reverse zone, and now the PTR records are creating fine.
I wonder if this has smth to do with the event that (I think) crashes the print spooler:
Event Type: Error
Event Source: Print
Event Category: None
Event ID: 33
Date: 8/01/2007
Time: 13:27:20
User: NT AUTHORITY\SYSTEM
Computer: TSSERVER
Description:
The PrintQueue Container could not be found because the DNS Domain name could not be retrieved. Error: 6d3
this is the spooler crash error:
Event Type: Information
Event Source: Application Popup
Event Category: None
Event ID: 26
Date: 8/01/2007
Time: 13:29:02
User: N/A
Computer: TSSERVER
Description:
Application popup: spoolsv.exe - Application Error : The instruction at "0x7c81e215" referenced memory at "0x0000000c". The memory could not be "read".
I added the reverse zone, and now the PTR records are creating fine.
I wonder if this has smth to do with the event that (I think) crashes the print spooler:
Event Type: Error
Event Source: Print
Event Category: None
Event ID: 33
Date: 8/01/2007
Time: 13:27:20
User: NT AUTHORITY\SYSTEM
Computer: TSSERVER
Description:
The PrintQueue Container could not be found because the DNS Domain name could not be retrieved. Error: 6d3
this is the spooler crash error:
Event Type: Information
Event Source: Application Popup
Event Category: None
Event ID: 26
Date: 8/01/2007
Time: 13:29:02
User: N/A
Computer: TSSERVER
Description:
Application popup: spoolsv.exe - Application Error : The instruction at "0x7c81e215" referenced memory at "0x0000000c". The memory could not be "read".
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ASKER
I can't find any traces to the 192.5.6.32 ip ... .
How can I find that ip, I mean, there aint no search function on dns to find traces to that ip... .
Or maybe there is some other dns server on the network, but I'me pretty sure it's the only one.
Are there any commands to search for that ip or to search for other dns servers?
How can I find that ip, I mean, there aint no search function on dns to find traces to that ip... .
Or maybe there is some other dns server on the network, but I'me pretty sure it's the only one.
Are there any commands to search for that ip or to search for other dns servers?
Try PING, TRACERT and NSLOOKUP.
1) point all TCP/IP settings on all computers (servers and workstations) to use the DNS of your windows 200x machine. Do not point to routers or ISP DNS servers on your clients
If 192.30.36.1 is your default gateway ... and it is not a Windows 200x DNS/DC server, your configuration is not right...