Outlook 2003: Will not print in memo style

Some e-mails will not print in memo style. Attempted to reset the page style by going into file > page setup > define print styles. I selected memo and hit the reset button and that did not have an effect. How do I resolve?

Thank you,

Michael
LVL 2
mlupinoAsked:
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mftealCommented:
Try starting Outlook once with the /cleanviews command line switch.

It could be a problem with your outlprnt file, which you can rebuild:
1.      Close Outlook.
2.      Click Start > Search.
3.      Select All files and folders.
4.      In the All or part of the file name box type "Outlprnt" (without the quotes) and then click Search.
5.      When the search process is complete, right-click Outlprnt, and then click Rename.
6.      Type Outlprnt.old, and then press ENTER.
7.      Close the Search window.
8.      Restart Outlook 2003.
9.      On the File menu, point to Page Setup, and then click Print Styles.
10.      Click the Memo style, and then click Close.

If those don't work, I'd have to suggest a repair/reinstall.
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