hongjun
asked on
Browser Icon
Please help to go to below site
http://www.stratnexus.com/ebooks
I added in browser icon (As seen on the Address Bar) but then one of my clients is complaining of not seeing it. It seems to be restricted to that particular PC. I have advised him to clear temporary internet files, cache, etc. but he just cannot see it. Any suggestions (Other than PC Format) ?
hongjun
http://www.stratnexus.com/ebooks
I added in browser icon (As seen on the Address Bar) but then one of my clients is complaining of not seeing it. It seems to be restricted to that particular PC. I have advised him to clear temporary internet files, cache, etc. but he just cannot see it. Any suggestions (Other than PC Format) ?
hongjun
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
works fine in FF
Watch your server logs while that client access your site. Check to see if he is receiving a 404 error while trying to load the icon file, or if his browser is even trying to load it. That should give you a place to start troubleshooting.
If your client is using IE6 then, yes, IE6 doesn't support favicon until you add page to favorites.
IE7, FF and Opera works fine.
IE7, FF and Opera works fine.
ASKER
Anyone has a documentation from Microsoft that reports the bug in IE 6?
My client is a stubborn one.
hongjun
My client is a stubborn one.
hongjun
SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.