trouble sending email to particular domains
Kind of an Exchange novice. A few days ago one of my users had email to two domains returned to him. I had another user today with the same issue. If I track the email through message tracking the last message I see is:
"message transferred to postini through smtp"
Part of the returned email error is:
"Could not deliver the message in the time limit specified. Please retry or contact your administrator.
<yyyy.yyyy.com #4.4.7>"
We have a third party doing our spam filtering, but they've told us they are doing nothing with outbound mail. I did a bit of research and learned that Postini is a spam filtering product. It also looks like error 4.4.7 is an indication of a problem with the receiving server. Do the above messages/errors mean my users mail is reaching the remote mail server and then being rejected?
Thank you.
"message transferred to postini through smtp"
Part of the returned email error is:
"Could not deliver the message in the time limit specified. Please retry or contact your administrator.
<yyyy.yyyy.com #4.4.7>"
We have a third party doing our spam filtering, but they've told us they are doing nothing with outbound mail. I did a bit of research and learned that Postini is a spam filtering product. It also looks like error 4.4.7 is an indication of a problem with the receiving server. Do the above messages/errors mean my users mail is reaching the remote mail server and then being rejected?
Thank you.
ye should know when ye set it up how ye configured exchange to send email?check the smtp config in ESM it looks like you are using postini and they are blocking it someway
I use postini. Use them for outgoing mail also. it saves you alot of network traffic (DNS etc.. )
They will guide you through how to do this. this also gives you better reporting etc..
the error seems like some type of timeout?
maybe the receiver is doing some type of RDNS or something to verify your authentic.
They will guide you through how to do this. this also gives you better reporting etc..
the error seems like some type of timeout?
maybe the receiver is doing some type of RDNS or something to verify your authentic.
ASKER
We aren't using Postini. I did a DNS test on our domain and it passed in regards to reverse DNS entries.
you mean you aren't using postini for outgoing. but you are for incoming?
try changing the settings to use HELO instead of EHLO
this is done via a checkbox on the * routeing group. In ESM.
try changing the settings to use HELO instead of EHLO
this is done via a checkbox on the * routeing group. In ESM.
ASKER
We aren't using postini at all.
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ASKER
That's kind of what I thought, but being not-so-good with email or Exchange, I wanted some other opinions. I'm trying to get ahold of their email administrators to work with them. Thank you for your assistance.