Adam Graham
asked on
440 Login Timeout Error with OWA
Hey,
When trying to access OWA even from http://localhost/exchange i get '440 Login Timeout' displayed.
OMA works, RWW works, Intranet works but Connect Comptuer gives 'You are not authorized to view this page
You do not have permission to view this directory or page using the credentials that you supplied.'
The last time I started messing around with permissions in IIS I completely wrecked it so I am reluctant to do that again, I need some assistance from someone with more knowledge!
What can I tell you to help me resolve this?
Adam
When trying to access OWA even from http://localhost/exchange i get '440 Login Timeout' displayed.
OMA works, RWW works, Intranet works but Connect Comptuer gives 'You are not authorized to view this page
You do not have permission to view this directory or page using the credentials that you supplied.'
The last time I started messing around with permissions in IIS I completely wrecked it so I am reluctant to do that again, I need some assistance from someone with more knowledge!
What can I tell you to help me resolve this?
Adam
ASKER
This SBS box uses one network card with an external hardware firewall as the gateway. I know this isnt the typical method for an SBS box but its what we have always used successfully.
The second network card with 192.168.0.9 isnt actually used.
Windows IP Configuration
Host Name . . . . . . . . . . . . : server1
Primary Dns Suffix . . . . . . . : docutex.local
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : Yes
WINS Proxy Enabled. . . . . . . . : Yes
DNS Suffix Search List. . . . . . : docutex.local
Ethernet adapter Server Local Area Connection:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) PRO/1000 MT Network Connection
Physical Address. . . . . . . . . : 00-0F-1F-F9-87-48
DHCP Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : 192.168.0.10
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.0.254
DNS Servers . . . . . . . . . . . : 192.168.0.10
Primary WINS Server . . . . . . . : 192.168.0.10
Ethernet adapter Network Connection:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) PRO/100 S Server Adapter
Physical Address. . . . . . . . . : 00-0E-0C-63-E2-9C
DHCP Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : 192.168.0.9
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : 192.168.0.10
Primary WINS Server . . . . . . . : 192.168.0.10
What else can I give you?
Adam
The second network card with 192.168.0.9 isnt actually used.
Windows IP Configuration
Host Name . . . . . . . . . . . . : server1
Primary Dns Suffix . . . . . . . : docutex.local
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : Yes
WINS Proxy Enabled. . . . . . . . : Yes
DNS Suffix Search List. . . . . . : docutex.local
Ethernet adapter Server Local Area Connection:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) PRO/1000 MT Network Connection
Physical Address. . . . . . . . . : 00-0F-1F-F9-87-48
DHCP Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : 192.168.0.10
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.0.254
DNS Servers . . . . . . . . . . . : 192.168.0.10
Primary WINS Server . . . . . . . : 192.168.0.10
Ethernet adapter Network Connection:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) PRO/100 S Server Adapter
Physical Address. . . . . . . . . : 00-0E-0C-63-E2-9C
DHCP Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : 192.168.0.9
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : 192.168.0.10
Primary WINS Server . . . . . . . : 192.168.0.10
What else can I give you?
Adam
Can you get to companyweb with admin account?
Are you using the router for DHCP?
If you are not using the second NIC disable it.
Did you run the Internet connection wizard: Server management>to do list?
Any errors in the Event log?
OlafDC
Are you using the router for DHCP?
If you are not using the second NIC disable it.
Did you run the Internet connection wizard: Server management>to do list?
Any errors in the Event log?
OlafDC
Your problem is that you have the same IP Subnet on BOTH of your server's NICs. These need to be separate. Please see http://sbsurl.com/twonics for an example of how to configure.
At this point, change the WAN side IP and rerun the CEICW. But first make sure that DHCP is running on the SBS not your router. If it's on the router, follow the bottom of this document to get it back to the server: http://sbsurl.com/dhcp
Jeff
TechSoEasy
At this point, change the WAN side IP and rerun the CEICW. But first make sure that DHCP is running on the SBS not your router. If it's on the router, follow the bottom of this document to get it back to the server: http://sbsurl.com/dhcp
Jeff
TechSoEasy
Jeff,
He's only using the one Nic.
Olaf
He's only using the one Nic.
Olaf
ASKER
Can you get to companyweb with admin account?
No, hadnt actually tried this. But it comes up with the sharepoint page telling the user they dont have permission to access the page?
Are you using the router for DHCP?
No, SBS server is managing DHCP.
If you are not using the second NIC disable it.
Done this and re-ran CEICW.
Did you run the Internet connection wizard: Server management>to do list?
Yes
Any errors in the Event log?
We get a few 'MSExchangeTransport Event ID: 929' but I dont this this is related?
No, hadnt actually tried this. But it comes up with the sharepoint page telling the user they dont have permission to access the page?
Are you using the router for DHCP?
No, SBS server is managing DHCP.
If you are not using the second NIC disable it.
Done this and re-ran CEICW.
Did you run the Internet connection wizard: Server management>to do list?
Yes
Any errors in the Event log?
We get a few 'MSExchangeTransport Event ID: 929' but I dont this this is related?
ASKER
What is supposed to be set for Authentication and Access Control for the Exchange & ExchWeb virtual directorys?
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You can't just say that a NIC isn't being used if it shows on an IPCONFIG /ALL. You need to either physically remove the NIC from the server, or at the very least disable it. Please do that and then run the CEICW again.
Jeff
TechSoEasy
Jeff
TechSoEasy
ASKER
OlafDC,
Set those as specified, stopped and started Default website, re-ran CEICW but still get '440 Login Timeout'
Jeff,
I had already done that, anything else you can think of?
Adam
Set those as specified, stopped and started Default website, re-ran CEICW but still get '440 Login Timeout'
Jeff,
I had already done that, anything else you can think of?
Adam
ASKER
Got a result here!
It seems the IUSR password was out of sync with IIS! Points will be awarded to OlafDC as Authentication & Access settings were incorrectly set aswell.
It seems the IUSR password was out of sync with IIS! Points will be awarded to OlafDC as Authentication & Access settings were incorrectly set aswell.
OlafDC