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troubleshooting Question

HP3100 Grabs Multiple Sheets

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doctortony asked on
Printers and Scanners
2 Comments1 Solution415 ViewsLast Modified:
I have an HP LaserJet 3100 multifunction.  The printer grabs multiple sheets of paper when it feeds. I recall that a few years ago, I installed some type of insert supplied by HP that corrected the problem, although I don't recall exactly what the piece was or how I installed it.  The 3100 is discontinued, and I haven't been able to find any support on the HP website.  (Apparently HP feels no obligation toward the thousands who purchased the machine.) My guess is that the insert has worn and needs to be replaced.  But I have no clue where to look for a replacement.  Does anyone know?
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