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andrew_89

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PIX 515 keeps rebooting woth errors

I have a PIX 515 that will post and load the image from flash succesfully, allow you to login to console, and will then reboot and kick out the below errors: "

This looks to be a hardware error .... possibly bad ram?? Is this most likely a hardware issue with bad memory or could it be something else?

Has anyone seen these type of errors?


Thanks for any help


============= CHECKHEAPS HAS DETECTED A MEMORY CORRUPTION ===============

Message #10 : Reason: Free buffer corrupted
Message #11 :

------------- PREVIOUS MALLOC CHUNK --------------

Message #12 : Malloc chunk ptr    0x25be018
Message #13 : Prev Size           0
Message #14 : Size                4072
Message #15 : Chunk in use?       Possibly
Message #16 : Malloc header ptr   0x25be020
Message #17 : Magic Head   0xa11c0123
Message #18 : Buffer Len   0x34
Message #19 : Refcount     0x0
Message #20 : Owner        0x0
Message #21 : Caller PC    0x1034b4e
Message #22 :

------ Dump including 128 bytes around malloc buffer ------

Message #23 : 025bdfd0:                         00 00 00 00 00 00 00 00  |          ........
Message #24 : 025bdfe0: a7 e1 0a 00 03 00 03 00 01 00 00 00 00 00 00 00  |  ................
Message #25 : 025bdff0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  |  ................
Message #26 : 025be000: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  |  ................
Message #27 : 025be010: 00 00 00 00 ef cd 1c a1 00 00 00 00 e9 0f 00 00  |  ................
Message #28 : 025be020: 23 01 1c a1 34 00 00 00 00 00 00 00 c0 df 5b 02  |  #...4.........[.
Message #29 : 025be030: 80 e0 5b 02 4e 4b 03 01 00 00 00 00 00 00 00 00  |  ..[.NK..........
Message #30 : 025be040: a6 e1 0a 00 03 00 03 00 01 00 00 00 00 00 00 00  |  ................
Message #31 : 025be050: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  |  ................
Message #32 : 025be060: 00                                               |  .
Message #33 :

------------- CURRENT MALLOC CHUNK --------------

Message #34 : Malloc chunk ptr    0x25bf000
Message #35 : Prev Size           713084
Message #36 : Size                196610
Message #37 : Chunk in use?       Possibly not
Message #38 : Prev Chunk Ptr      0x0
Message #39 : Next Chunk Ptr      0x1
Message #40 :

------ Dump including 128 bytes around malloc buffer ------

Message #41 : 025befc0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  |  ................
Message #42 : 025befd0: 60 a4 5c 02 ef cd 1c a1 00 00 00 00 61 00 00 00  |  `.\.........a...
Message #43 : 025befe0: 23 01 1c a1 34 00 00 00 00 00 00 00 80 ef 5b 02  |  #...4.........[.
Message #44 : 025beff0: 40 f0 5b 02 4e 4b 03 01 00 00 00 00 00 00 00 00  |  @.[.NK..........
Message #45 : 025bf000: 7c e1 0a 00 03 00 03 00 01 00 00 00 00 00 00 00  |  |...............
Message #46 : 025bf010: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  |  ................
Message #47 : 025bf020: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  |  ................
Message #48 : 025bf030: c0 a4 5c 02 ef cd 1c a1 00 00 00 00 61 00 00 00  |  ..\.........a...
Message #49 : 025bf040: 23 01 1c a1 34 00 00 00 00                       |  #...4....
Message #50 :

------------- NEXT MALLOC CHUNK --------------

Message #51 : Malloc chunk ptr    0x25ef002
Message #52 : Prev Size           0
Message #53 : Size                0
Message #54 : Chunk in use?       Possibly not
Message #55 : Prev Chunk Ptr      0x0
Message #56 : Next Chunk Ptr      0x0
Message #57 :

------ Dump including 128 bytes around malloc buffer ------

Message #58 : 025eefc0:       00 00 00 00 00 00 00 00 00 00 00 00 00 00  |    ..............
Message #59 : 025eefd0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  |  ................
Message #60 : 025eefe0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  |  ................
Message #61 : 025eeff0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  |  ................
Message #62 : 025ef000: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  |  ................
Message #63 : 025ef010: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  |  ................
Message #64 : 025ef020: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  |  ................
Message #65 : 025ef030: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  |  ................
Message #66 : 025ef040: 00 00 00 00 00 00 00 00 00 00 00                 |  ...........
Message #67 :
==========================================================================

Message #68 :
An internal error occurred.  Specifically, a programming assertion was
violated.  Copy the error message exactly as it appears, and get the
Message #69 : output of the show version command and the contents of the configuration
file.  Then call your technical support representative.

Message #70 : assertion "0" failed: file "malloc.c", line 4607
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andrew_89

ASKER

This ended up being an issue with corrupt flash. I had to request an RMA from Cisco and after giving them the dump info they concurred. I have received a new PIX and all is well.



ASKER CERTIFIED SOLUTION
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kodiakbear

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