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Offline Address Book error will not go away, did everything suggested

Kevin Smith
Kevin Smith asked
Last Modified: 2010-03-06
I'm getting the 0x8004010F error, and have confirmed that it's the offline address book that's causing problems (says so in sync issues report).  I"ve done this:

ESM, Recipients, Offline Address List. Right click on the Default address list and choose Rebuild.

Next thing to check is OAB itself.

ESM, Admin Groups, <your admin group>, Folders, Public Folders. Right click on Public Folders and choose "Show View System Folders".
Find Offline Address Book. Check the main folder and each of its sub folders to ensure that their replication settings include your Exchange 2003 server.

...but still the same.  I have recently moved Exchange to a new server, but so far everything is working fine except for this one error.  I deleted the default oab and then created a new one, then rebuilt...any ideas?

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Yep, no luck.


K, checked the properties in the mailbox store and added the offline addess book (although it showed up in the OAB container, it was not showing up in here).  I then restarted the Exchange system attendant services, restarted Outlook on the workstations and the error was gone.

The article above doesn't mention the Exchange services restart, which is what I had to do to get it to work.

Thanks amaheshwari!


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