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searcygr

asked on

SBS 2003 Monitoring & Reporting - Several Problems

The problem below started between 12/5-12/13/2006.  I was getting Server Performance Reports via Exchange Server successfully through 12/4/2006.   I have no Server Performance reports between 12/5-12/12/2006 and when they resumed, I get the following message in the Server Performance Reports email (still has attachments).
There are multiple errors associated with this including the inability to start the Default website. Not known why reporting stopped between 12/5-12/13.

***** Message in Server Performance Reports EMAIL when receiving ********
Server Error in '/Monitoring' Application.
--------------------------------------------------------------------------------

Runtime Error
Description: An application error occurred on the server. The current custom error settings for this application prevent the details of the application error from being viewed.

Details: To enable the details of this specific error message to be viewable on the local server machine, please create a <customErrors> tag within a "web.config" configuration file located in the root directory of the current web application. This <customErrors> tag should then have its "mode" attribute set to "RemoteOnly". To enable the details to be viewable on remote machines, please set "mode" to "Off".


<!-- Web.Config Configuration File -->

<configuration>
    <system.web>
        <customErrors mode="RemoteOnly"/>
    </system.web>
</configuration>

Notes: The current error page you are seeing can be replaced by a custom error page by modifying the "defaultRedirect" attribute of the application's <customErrors> configuration tag to point to a custom error page URL.

<!-- Web.Config Configuration File -->

<configuration>
    <system.web>
        <customErrors mode="On" defaultRedirect="mycustompage.htm"/>
    </system.web>
</configuration>

***** System Information *****
Dell Power Edge 1800 running SBS 2003 (completely uptodate with all patches)
2 NICS
   NIC 1: connected to Router to outside world (WAN Verizon Fios)
             192.168.1.2 (default gateway: 192.168.254.219)
   NIC 2: connected to switch/hub (LAN)
             192.168.254.219

Running ISA 2004 as firewall
    Watches incoming WAN and routes to LAN as appropriate & vice versa
Running Exchange 2003

c:\>ipconfig /all

Windows IP Configuration
   Host Name . . . . . . . . . . . . : DOMAINNAME-SERVER
   Primary Dns Suffix  . . . . . . . : domainname.local
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : Yes
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : domainname.local

Ethernet adapter LAN:

   Connection-specific DNS Suffix  . : domainname.com
   Description . . . . . . . . . . . : Broadcom NetXtreme Gigabit Ethernet
   Physical Address. . . . . . . . . : MACADDR
   DHCP Enabled. . . . . . . . . . . : No
   IP Address. . . . . . . . . . . . : 192.168.254.219
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Default Gateway . . . . . . . . . :
   DNS Servers . . . . . . . . . . . : 192.168.254.219
   Primary WINS Server . . . . . . . : 192.168.254.219

Ethernet adapter WAN:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Intel(R) PRO/1000 MT Network Connection
   Physical Address. . . . . . . . . : MACADDR
   DHCP Enabled. . . . . . . . . . . : No
   IP Address. . . . . . . . . . . . : 192.168.1.2
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Default Gateway . . . . . . . . . : 192.168.1.1
   DNS Servers . . . . . . . . . . . : 192.168.254.219
   NetBIOS over Tcpip. . . . . . . . : Disabled

Actions Taken:
1. Read several articles on error
2. Rerun CEICW
3. Rerun Monitoring Configuration
4. Other actions involving Exchange, IIS, Wizards per other troubleshooting information
Currently, websites won't start so monitoring email gives different error due to website not starting.

Related Services
ASP.NET State Service: Manual, Not Started  (I recently changed this to auto/start)
HTTP SSL:Manual: Started
IIS Admin Service: Automatic, Started
WWW Publishing Service: Automatic, Started

Currently:
Default Website: Stopped
     192.168.254.219 port 80/443 host header: companyweb
Windows Media Administration: Stopped
     192.168.254.219 port 80/444 host header: companyweb
NETSTAT -ANOP TCP
     TCP 192.168.1.2:80             0.0.0.0:0 LISTENING  wspsrv.exe NETWORK SERVICE
     TCP 192.168.1.2:443           0.0.0.0:0 LISTENING  wspsrv.exe NETWORK SERVICE
     TCP 192.168.254.219:80      0.0.0.0:0 LISTENING  wspsrv.exe NETWORK SERVICE
     TCP 192.168.254.219:443    0.0.0.0:0 LISTENING  wspsrv.exe NETWORK SERVICE
     TCP 192.168.254.219:8080  0.0.0.0:0 LISTENING  wspsrv.exe NETWORK SERVICE
     TCP 127.0.0.1:8080             0.0.0.0:0 LISTENING  wspsrv.exe NETWORK SERVICE
NOTE *** Any attempt to start Default website OR  Media Admin website: Error - The process cannot access the file because it is being used by another process.

ASP.NET is currently set to use version 2.0xxxxx

Please let me know what other information may be needed to address this problem. I will be researching my saved event logs to see what happened between 12/5-12/13/2006 on my server.



Avatar of Jeffrey Kane - TechSoEasy
Jeffrey Kane - TechSoEasy
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The problem is ASP.NET being version 2.0.

Is there any reason you have installed .NET 2.0 on your server?  If you don't have a specific application using it, please uninstall it for now.

Jeff
TechSoEasy
Also...
I see that you put the companyweb host header on your default web site???  And you somehow put Windows Media Administration using port 444???

You also don't mention that you have sites for Microsoft Sharepoint Administration or Sharepoint Central Administration.  What happened to these?

Jeff
TechSoEasy
Avatar of searcygr
searcygr

ASKER

actually, I just uninstalled/reinstalled Intranet from the SBS 2003 discs.

Windows Media Administration is now gone.  I do have Microsoft Sharepoint. It is using port 6358 with an IP address of 192.168.254.219, no SSL port.

After the reinstall, the Default Website has 2 IP addresses
     192.168.254.219 80 with a host header of companyweb
     127.0.0.1 80 with a host header of companyweb
     192.168.254.219 443 & 127.0.0.1 443
A look at properties/ASP.NET shows it is using version 1.1.4322

The companyweb website is empty (no items created by reinstall of Intranet). The website has 2 entries for website identity:
     192.168.254.219 80 companyweb
     192.168.254.219 80 companyweb.srmri.local
      it is pointing to c:\inetpub\companyweb  but the directory is empty.

The reinstall of Intranet had an error. I am going to save/clear my event logs & rerun the Intranet uninstall & then reinstall to get a better idea of what is going on.

The setup of the Intranet was done by the SBS 2003 install.  I have not altered this except to deny access to all but my local internet LAN IP addresses.

.NET 2.0 was installed if it came to me as a Microsoft Update.  I apply all updates/patches when received. I will have more information once I complete the uninstall/reinstall of the Intranet.  Until I can get the companyweb website fixed, I will not be able to solve the Monitoring problem.  They are related.


.NET 2.0 did not come from a Microsoft update automatically... you had to go to the Microsoft Update web site and add it manually.  Please uninstall it for now.

If you are going to reinstall the intranet you need to follow the KB article explicitly or you will have problems.  Please see http://support.microsoft.com/kb/829114

Jeff
TechSoEasy
The error message on the install: An error occurred while installing Windows SharePoint Services and creating your intranet site. In the application event log:
MsiInstaller: Event ID 11728 Product: Windows Small Business Server Licensing -- Configuration copmleted successfully
MsiInstaller: Event ID 11728 Product: Microsoft Windows SharePoint Services 2.0 -- Configuratoin completed successfully
MsiInstaller: Event ID: 11728 Product: Windows Small Business Server Client Experience -- Configuration completed successfully
MsiInstaller: Event ID: 1015 domainname\administrator: Failed to connect to server: Error: 0x800401F0

When I run CEIEW, Firewall fails even though I tell it to leave unchanged. My Windows firewall/ICS is disabled due to using ISA 2004.  So far, I have been unable to find a log or more detailed error messages than the above.
Am now following uninstall steps pointed to by previous note.
FYI, when you are done following the KB article, run the CEICW but DON'T leave things set as "do not change".  Instead, allow each part of the wizard to run (except for the certificate... you can leave that unchanged if you like).

Jeff
TechSoEasy
Uninstalled .NET 2.0
Followed http://support.microsoft.com/kb/829114 instructions
During install of Intranet, An error occurred while installing Windows SharePoint Services and creating your intranet site.

Before repeating the 829114 instructions, I am going to try and determine why the install is failing. Until I fix the Intranet, I cannot correct the Monitoring problem.
You don't repeat.  If you read the bottom of 829114 it says that this error is expected.  Complete the wizard and reboot.

Jeff
TechSoEasy
FYI, you will then need to apply http://support.microsoft.com/kb/832880 as instructed in 829114.

Jeff
TechSoEasy
Just to keep the notes correct on the steps taken, after reinstalling the Intranet (companyweb directory created empty), I ran 832880 update.

I then ran Microsoft Update. Three updates are now listed (.Net 20.0 is under Software, Optional which explains how/why I installed it).  There are 2 High Priority updates, one of which is Windows Sharepoint Services Service Pack 2 (KB887624), the other is Windows Small Business Server SP1 Update: KB 909988. I installed both.

I am now rebooting the server and will run CEICW once it has completed the reboot.
Well, don't install the optional stuff.  DO install the high priority ones.  If you looked at http://support.microsoft.com/kb/909988 you'd see that was necessary.

Jeff
TechSoEasy
CEICW ran without errors. Default Website is running. Companyweb directory is empty & will not start. Oddly enough, when I look at my backups, there never was a c:\inetpub\companyweb directory and this may not be related to the Monitoring problem at all. However, after running Setup Monitoring Reports and alerts, View Performance Reports yields: "The webpage cannot be found".  Still not back to the original error message.
Went back to add/remove Microsoft Windows Small Business Server.
Found that Intranet didn't install after the steps outlined previously were taken.  There are two options on the drop-down. None/Install.  

Should I now repeat the KB article?  Something else at play preventing a complete install of Intranet?  Is there a logfile/other I can look at?

Thanks for your patience.
Stuck.  Carefully completed KB829114 once again, as well as reapplying required updates after 829114

Add/Remove Windows SBS still shows Intranet with 2 options (none/install)
Did receive a red X on server tools during install.  Did receive error message noted in KB829114.  However, I suspect the red X means that something else is wrong.  Still don't know what logfiles/other information may be available about install that would lead me to fix the overall Intranet/Monitoring problems with my SBS 2003 setup.

After completing actions, opened Server Management Console
1. L-Clicked on Internal Web Site

    L-Clicked on Central Administration
    URL: http://localhost:8081/
    Internet Explorer cannot display the webpage

    L-Clicked on Manage Your company's Internal Web Site
    URL: http://companyweb/_layouts/1033/settings.aspx
    HTTP 404. The resource cannot be found.

2. IIS shows both default website & SharePoint Central Administration websites running & companyweb stopped. C:\Inetpub\companyweb was created during KB829114 but is completely empty.  
The setup logs will be found in C:\Program Files\Microsoft Integration\Windows Small Business Server 2003\Logs

Did you originally have Windows SharePoint Services SP2 installed?  If so, you would need to reinstall that before the companyweb will work again.
But the fact that the C:\Inetpub\companyweb directory is empty suggests that perhaps the permissions aren't right on your Inetpub folder.  This can happen when you start uninstalling and reinstalling components .  

Jeff
TechSoEasy
Based on the setup.log in the directory noted above,
Component Name: Intranet
Version:                NA
Installation Status: Failure
Error Message:      An error occurred while installing Windows SharePoint Services and creating your intranet site.

After finding what the proper permissions should be & correcting them, I will redo the same steps as before and see if I can have a correct reinstall.
I did originally have SP2 of Windows Sharepoint Services installed.
Verified permissions.  Did reinstall steps & still get a big red X on Server Tools during install.
Companyweb directory gets created but is empty.
Doing this install as administrator.
Will relook at logs and try to figure out what is going on.
Hopefully you have been disabling your anti-virus program during the reinstall.?

Jeff
TechSoEasy
Yes & Anti-Spyware as well.  The Inetpub directory appears to have correct permissions. The sharepoint website installs okay, just not the companyweb.  There is an Intranet Folder written to the registry (HKLM\Software\Microsoft\SmallBusinessServer), but it is also empty except for the (Default) REG-SZ (value not set).

I am currently running a full server backup using Symantec Veritas 10.d.
Note the last few messages in errorlog.txt.  I did delete company web using IIS per instructions but perhaps it still thinks the virtual website companyweb exists? Not sure why....

errorlog.txt had the following:
[01/24/07,09:24:27] : [2] Clean type install detected but file call returned an error.
[01/24/07,09:24:27] : [2] Failed to read the Bobcat PID from file.
[01/24/07,09:24:41] : [2] Clean type install detected but file call returned an error.
[01/24/07,09:24:41] : [2] Failed to read the Bobcat PID from file.
[01/24/07,09:24:42] WizardUI: [2] ISetupManager::GetGlobalCustomProperty() failed in CPageBase::GetGlobalProperty(): GUID = {F205AE18-9D39-4E3C-A4BA-12FBA060ED91}
[01/24/07,09:24:46] Licensing: [2] Copying sbsmor.chm failed (error = 5). Check for the file in %winroot%\help directory.
[01/24/07,09:24:47] Licensing: [2] Copying sbslic.chm failed (error = 5). Check for the file in %winroot%\help directory.
[01/24/07,09:24:47] Licensing: [2] Copying sbsart.chm failed (error = 5). Check for the file in %winroot%\help directory.
[01/24/07,09:24:47] Licensing: [2] Copying sbsshared.chm failed (error = 5). Check for the file in %winroot%\help directory.
[01/24/07,09:24:50] Licensing: [2] FindLinkByTarget failed to find the licensing link with error [-2147024894].
[01/24/07,09:24:50] Licensing: [2] UpdateLinkPath failed to update the licensing link with error [-2147024893].
[01/24/07,09:24:53] : [2] Clean type install detected but file call returned an error.
[01/24/07,09:24:54] : [2] Failed to read the Bobcat PID from file.
[01/24/07,09:24:56] WizardUI: [2] ISetupManager::GetGlobalCustomProperty() failed in CPageBase::GetGlobalProperty(): GUID = {FBCCE6F3-9E2D-464D-A4E7-12FBFD515395}
[01/24/07,09:24:56] WizardUI: [2] ISetupManager::GetGlobalCustomProperty() failed in CPageBase::GetGlobalProperty(): GUID = {FBCCE6F3-9E2D-464D-A4E7-12FBFD515395}
[01/24/07,09:25:04] WizardUI: [2] ISetupManager::GetGlobalCustomProperty() failed in CPageBase::GetGlobalProperty(): GUID = {FBCCE6F3-9E2D-464D-A4E7-12FBFD515395}
[01/24/07,09:25:07] WizardUI: [2] ISetupManager::GetGlobalCustomProperty() failed in CPageBase::GetGlobalProperty(): GUID = {FBCCE6F3-9E2D-464D-A4E7-12FBFD515395}
[01/24/07,09:25:14] WizardUI: [2] ISetupManager::GetGlobalCustomProperty() failed in CPageBase::GetGlobalProperty(): GUID = {F205AE18-9D39-4E3C-A4BA-12FBA060ED91}
[01/24/07,09:31:48] Intranet: [2] CreateCompanWeb - Companyweb virtual server exists!  hr=  [800700b7]

[01/24/07,09:31:48] Intranet: [2] HrStoreCompanywebPath failed in CClientX::DoInstall hr=  [80004003]

[01/24/07,09:31:48] Intranet: [2] CreateVirtualDir failed in CClientX::DoInstall hr=  [80004005]

[01/24/07,09:31:58] Server Configuration: [2] Failed to Create the Company DL public folder
[01/24/07,09:31:58] Server Configuration: [2] Failed to Create the Company Contacts public folder.
[01/24/07,09:31:58] Server Configuration: [2] Failed to create the Public Folder with error [0x80072f8f].
[01/24/07,09:38:38] WizardUI: [2] ISetupManager::GetGlobalCustomProperty() failed in CPageBase::GetGlobalProperty(): GUID = {63ECC03C-3D58-4074-903D-E80CFC5BDC25}
end of errorlog.txt

I will post the eventlog.txt shortly.
Since the eventlog.txt is rather large, I deleted parts that seemed successful or not pertinent to problem
[01/24/07,09:24:18] Setup.exe: GetGlobalCustomProperty(B51015E7-26A5-4c8f-B871-26ABA9BEFB65)
...
[01/24/07,09:24:21] Domain Configuration: SetWMIADAPKey : regkey successfully set to 1.
[01/24/07,09:24:21] Networking Configuration: InitCustProps called and the networking component is already installed.
[01/24/07,09:24:22] Networking Configuration: Override (GUID)    = 7E6A926F-BAA0-4D4D-A0C1-2C5F32BE5274
[01/24/07,09:24:22] Networking Configuration: Override (IP)      = 192.168.254.219
[01/24/07,09:24:22] Networking Configuration: Override (SUB)     = 255.255.255.0
[01/24/07,09:24:22] Networking Configuration: Override (GATEWAY) =
[01/24/07,09:24:22] Internet Information Services (IIS): All required IIS components were detected as being installed.
[01/24/07,09:24:22] Windows Small Business Server 2003: NT5.2 installed detected.
[01/24/07,09:24:22] Setup.exe: AddGlobalCustomProperty
[01/24/07,09:24:22] Client Deployment: Defaulting data folder to:
[01/24/07,09:24:22] Client Deployment: C:\ClientApps
[01/24/07,09:24:22] Updating Configuration: Entering InitializeModule()
[01/24/07,09:24:22] Updating Configuration: Entering CMpComponent::IsMpCompInstalled
[01/24/07,09:24:25] Updating Configuration: IsMPCompInstalled() returned FALSE
[01/24/07,09:24:25] Exchange Server 2003 Service Pack 1: Exchange 2003 is detected as installed.
[01/24/07,09:24:25] Exchange Server 2003 Service Pack 1: Exchange 2003 SP1 already installed
[01/24/07,09:24:25] Exchange Server 2003 Service Pack 1: CExch2KSPComp::InitializeModule() - Exchange 65 SP1 is already installed
...
[01/24/07,09:24:26] Setup.exe: GetGlobalCustomProperty({AA62DF98-3F2C-11D3-887B-00C04F8ECDD6})
[01/24/07,09:24:27] : ***ERRORLOG EVENT*** : Clean type install detected but file call returned an error.
[01/24/07,09:24:27] : ***ERRORLOG EVENT*** : Failed to read the Bobcat PID from file.
...
[01/24/07,09:24:42] Setup.exe: GetGlobalCustomProperty({F205AE18-9D39-4E3C-A4BA-12FBA060ED91})
[01/24/07,09:24:42] WizardUI: ***ERRORLOG EVENT*** : ISetupManager::GetGlobalCustomProperty() failed in CPageBase::GetGlobalProperty(): GUID = {F205AE18-9D39-4E3C-A4BA-12FBA060ED91}
...
[01/24/07,09:24:46] Licensing: Entering DoInstall
[01/24/07,09:24:47] Licensing: ***ERRORLOG EVENT*** : Copying sbsmor.chm failed (error = 5). Check for the file in %winroot%\help directory.
[01/24/07,09:24:47] Licensing: ***ERRORLOG EVENT*** : Copying sbslic.chm failed (error = 5). Check for the file in %winroot%\help directory.
[01/24/07,09:24:47] Licensing: ***ERRORLOG EVENT*** : Copying sbsart.chm failed (error = 5). Check for the file in %winroot%\help directory.
[01/24/07,09:24:47] Licensing: ***ERRORLOG EVENT*** : Copying sbsshared.chm failed (error = 5). Check for the file in %winroot%\help directory.
[01/24/07,09:24:47] Licensing: CLicensingConfig::DoInstall() - key opened OK
[01/24/07,09:24:50] Licensing: ***ERRORLOG EVENT*** : FindLinkByTarget failed to find the licensing link with error [-2147024894].
[01/24/07,09:24:50] Licensing: ***ERRORLOG EVENT*** : UpdateLinkPath failed to update the licensing link with error [-2147024893].
[01/24/07,09:24:50] Setup.exe: ISetupManager::RunInstallFromList(IP_INSTALL) completed
...
[01/24/07,09:24:51] Windows Server 2003 Configuration: Switching the domain to NATIVE mode.
...
[01/24/07,09:24:53] Setup.exe: GetGlobalCustomProperty({AA62DF98-3F2C-11D3-887B-00C04F8ECDD6})
[01/24/07,09:24:54] : ***ERRORLOG EVENT*** : Clean type install detected but file call returned an error.
[01/24/07,09:24:54] : ***ERRORLOG EVENT*** : Failed to read the Bobcat PID from file.
[01/24/07,09:24:54] Setup.exe: GetGlobalCustomProperty({BAE217D6-A5BB-11D2-BCEB-00C04F797FB8})
...
[01/24/07,09:24:56] WizardUI: ***ERRORLOG EVENT*** : ISetupManager::GetGlobalCustomProperty() failed in CPageBase::GetGlobalProperty(): GUID = {FBCCE6F3-9E2D-464D-A4E7-12FBFD515395}
[01/24/07,09:24:56] Setup.exe: GetGlobalCustomProperty({7173C91D-8B2E-4C8D-9468-833A011F9140})
[01/24/07,09:24:56] Setup.exe: GetGlobalCustomProperty({FBCCE6F3-9E2D-464D-A4E7-12FBFD515395})
[01/24/07,09:24:56] WizardUI: ***ERRORLOG EVENT*** : ISetupManager::GetGlobalCustomProperty() failed in CPageBase::GetGlobalProperty(): GUID = {FBCCE6F3-9E2D-464D-A4E7-12FBFD515395}
[01/24/07,09:24:56] Setup.exe: GetGlobalCustomProperty(DF8FF64A-1967-4871-9E32-CA2F819BAB81)
[01/24/07,09:25:03] Setup.exe: GetGlobalCustomProperty({AA62DF98-3F2C-11D3-887B-00C04F8ECDD6})
[01/24/07,09:25:04] Default Dependency UI: GetAffectedComponents: Server Tools from 0 to 3
[01/24/07,09:25:04] Setup.exe: GetGlobalCustomProperty({FBCCE6F3-9E2D-464D-A4E7-12FBFD515395})
[01/24/07,09:25:04] WizardUI: ***ERRORLOG EVENT*** : ISetupManager::GetGlobalCustomProperty() failed in CPageBase::GetGlobalProperty(): GUID = {FBCCE6F3-9E2D-464D-A4E7-12FBFD515395}
[01/24/07,09:25:05] Setup.exe: GetGlobalCustomProperty({0969412C-7281-11D2-AF01-00C04F797FB8})
...
[01/24/07,09:25:07] Setup.exe: GetGlobalCustomProperty({FBCCE6F3-9E2D-464D-A4E7-12FBFD515395})
[01/24/07,09:25:07] WizardUI: ***ERRORLOG EVENT*** : ISetupManager::GetGlobalCustomProperty() failed in CPageBase::GetGlobalProperty(): GUID = {FBCCE6F3-9E2D-464D-A4E7-12FBFD515395}
...
[01/24/07,09:25:12] : CDomainAdminCheck::IsSchemaMaster() : Bound to schema master SRMRI-SERVER
[01/24/07,09:25:12] : CDomainAdminCheck::IsSchemaMaster() : Current computer is the schema master.
[01/24/07,09:25:12] :  CDomainAdminCheck::IsSchemaKeySet() : Schema Update Allowed is not set.
[01/24/07,09:25:12] :  CDomainAdminCheck::SetSchemaKey() : Schema Update Allowed has been set to 1
[01/24/07,09:25:13] : CDomainAdminCheck::CanUpdateSchema() : User has right to update schema.
[01/24/07,09:25:13] : CDomainAdminCheck::CanUpdateSchema() : restoring Schema Update Allowed to 0.
[01/24/07,09:25:13] :  CDomainAdminCheck::SetSchemaKey() : Schema Update Allowed has been set to 0
[01/24/07,09:25:13] : CDomainAdminCheck::IsTheAdministrator() : comparing srmri\Administrator and srmri\administrator
...
[01/24/07,09:25:14] WizardUI: ***ERRORLOG EVENT*** : ISetupManager::GetGlobalCustomProperty() failed in CPageBase::GetGlobalProperty(): GUID = {F205AE18-9D39-4E3C-A4BA-12FBA060ED91}
...
[01/24/07,09:25:41] Setup.exe: GetGlobalCustomProperty({A5F918AD-5E66-11D2-ACCA-00C04F8EEBA1})
[01/24/07,09:25:41] Server Configuration: Admin: Creating SBS Power Users Template Group
[01/24/07,09:25:42] Server Configuration: Admin: Creating SBS Administrator Template Group
[01/24/07,09:25:42] Server Configuration: Admin: Creating Fax Operators Group
[01/24/07,09:25:42] Server Configuration: Admin: Creating Folder Operators Group
[01/24/07,09:25:42] Server Configuration: Admin: Creating Mail Operators Group
[01/24/07,09:25:43] Server Configuration: Admin: Creating SBS Remote Operators Group
[01/24/07,09:25:43] Server Configuration: Admin: Creating SBS Internet Users Group
[01/24/07,09:25:43] Server Configuration: Admin: Creating SBS SP Admins Group
[01/24/07,09:25:43] Server Configuration: STS Admins: Adding the IIS Group
[01/24/07,09:25:43] Server Configuration: Admin: Creating Domain Power Users Group
[01/24/07,09:25:43] Server Configuration: Admin: Creating SBS Report Users Group
[01/24/07,09:25:44] Server Configuration: Admin: Creating SBS Mobile Users Group
[01/24/07,09:25:44] Server Configuration: Mobile Users: Adding the Administrator Account
[01/24/07,09:25:44] Server Configuration: Admin: Creating SBS Portal Users Group
[01/24/07,09:25:44] Server Configuration: Admin: Done adding Groups
[01/24/07,09:25:44] Server Configuration: Admin: Starting the User Creation
[01/24/07,09:25:44] Server Configuration: Admin: Creating Small Business Mobile User
[01/24/07,09:25:45] Server Configuration: Admin: Creating Small Business User
[01/24/07,09:25:45] Server Configuration: Admin: Creating Small Business Power User
[01/24/07,09:25:45] Server Configuration: Admin: Creating Small Business Administrator User
[01/24/07,09:25:45] Server Configuration: Admin: Creating Small Business Backup User
[01/24/07,09:25:45] Server Configuration: Admin: Creating STS Worker
...
ENTERING INTRANET INSTALL HERE

[01/24/07,09:25:46] Intranet: Entering Install
[01/24/07,09:25:46] Intranet: Could not find Intranet regkey in CClientX::HrGetSTSVersion. This must be a clean install of Intranet.  
 
[01/24/07,09:25:46] Intranet: **************Entering ClientX DoInstall *****************
...
[01/24/07,09:31:47] Intranet: DNS record exists for companyweb. No need to create DNS entry.
[01/24/07,09:31:48] Intranet: ***ERRORLOG EVENT*** : CreateCompanWeb - Companyweb virtual server exists!  hr=  [800700b7]
[01/24/07,09:31:48] Intranet: ***ERRORLOG EVENT*** : HrStoreCompanywebPath failed in CClientX::DoInstall hr=  [80004003]
[01/24/07,09:31:49] Intranet: ***ERRORLOG EVENT*** : CreateVirtualDir failed in CClientX::DoInstall hr=  [80004005]
[01/24/07,09:31:49] Intranet: Exiting Install
...
...
[01/24/07,09:31:57] Server Configuration: Creating the Company DL Public Folder
[01/24/07,09:31:58] Server Configuration: We tried 0 seconds to create a public folder.
[01/24/07,09:31:58] Server Configuration: ***ERRORLOG EVENT*** : Failed to Create the Company DL public folder
[01/24/07,09:31:58] Server Configuration: ***ERRORLOG EVENT*** : Failed to Create the Company Contacts public folder.
[01/24/07,09:31:59] Server Configuration: ***ERRORLOG EVENT*** : Failed to create the Public Folder with error [0x80072f8f].
[01/24/07,09:31:59] Setup.exe: GetGlobalCustomProperty({AA62DF98-3F2C-11D3-887B-00C04F8ECDD6})
[01/24/07,09:31:59] Server Configuration: CSuiteHelpComponentRoot::RestrictAnonymous() skipped -- only run in first-run of setup
...
[01/24/07,09:32:09] Server Configuration: WMSDE Commandline is:  /upgradesp SqlRun DISABLENETWORKPROTOCOLS=1 DISABLEAGENTSTARTUP=1 DISABLETHROTTLE=1 BLANKSAPWD=1 INSTANCENAME=Sharepoint REINSTALL=ALL REINSTALLMODE=VEMUS /L*v "C:\Program Files\Microsoft Integration\Windows Small Business Server 2003\Logs\Sharepoint_MSDE.Log" REBOOT=ReallySuppress /qn
[01/24/07,09:32:09] Server Configuration: Settings for the installation of WMSDE SP4:
...
[01/24/07,09:38:00] Server Configuration: Successfully Upgraded WMSDE to SP4. The return code is: 0
...
[01/24/07,09:38:39] WizardUI:  launched executable: "d:\temp\ADMINI~1\sbswmi.exe". To check for possible errors, please refer to the associated .log located in the temp directory.
[01/24/07,09:38:39] Setup.exe: GetGlobalCustomProperty({1109E7E9-D862-400B-8414-F099175475D1})
[01/24/07,09:38:40] Setup.exe: GetGlobalCustomProperty(A74831CE-071C-430F-85CF-B5FE58C2AA95)
[01/24/07,09:38:40] Setup.exe: SetupManager::RunPostSetupLaunch() starting
[01/24/07,09:38:40] Setup.exe: SetupManager::RunPostSetupLaunch() ending
[01/24/07,09:38:40] Setup.exe: Exiting RunInstall
[01/24/07,09:38:40] Setup.exe: UnloadSuiteComponents()
Followed all steps, still no go. Same errors/problems.
Attempt to browse Sharepoint Central Administration open IE with a URL of http://domainname-server:23586/ and receives a "Server Error in '/' Application." Runtime Error.
Everything else remains the same as described before.

Is there a way to do the install of Sharepoint & Intranet without using Add/Remove?
This is sure a nasty problem. Key seems to be CClientX problems:
[01/24/07,09:25:46] Intranet: Entering Install
[01/24/07,09:25:46] Intranet: Could not find Intranet regkey in CClientX::HrGetSTSVersion. This must be a clean install of Intranet.  
 
[01/24/07,09:25:46] Intranet: **************Entering ClientX DoInstall *****************
...
[01/24/07,09:31:47] Intranet: DNS record exists for companyweb. No need to create DNS entry.
[01/24/07,09:31:48] Intranet: ***ERRORLOG EVENT*** : CreateCompanWeb - Companyweb virtual server exists!  hr=  [800700b7]
[01/24/07,09:31:48] Intranet: ***ERRORLOG EVENT*** : HrStoreCompanywebPath failed in CClientX::DoInstall hr=  [80004003]
[01/24/07,09:31:49] Intranet: ***ERRORLOG EVENT*** : CreateVirtualDir failed in CClientX::DoInstall hr=  [80004005]
[01/24/07,09:31:49] Intranet: Exiting Install
...
...
[01/24/07,09:31:57] Server Configuration: Creating the Company DL Public Folder
[01/24/07,09:31:58] Server Configuration: We tried 0 seconds to create a public folder.
[01/24/07,09:31:58] Server Configuration: ***ERRORLOG EVENT*** : Failed to Create the Company DL public folder
[01/24/07,09:31:58] Server Configuration: ***ERRORLOG EVENT*** : Failed to Create the Company Contacts public folder.
[01/24/07,09:31:59] Server Configuration: ***ERRORLOG EVENT*** : Failed to create the Public Folder with error [0x80072f8f].
Is your server R2?
No, SBS 2003 SP1 with all updates/patches applied.
Still failing to recover/reinstall companyweb/intranet.
Starting to think there is a conflict between IIS & ISA 2004 on port 80/443 that is part of problem.
Last sequence of steps to try & reinstall intranet.
1. regsvr32 "c:\program files\windows for small business server\administration\wizchain.dll"
2. followed steps in KB 829114
3. found/looked at c:\windows\inf\iereset.inf
4. Rebooted Server
    noted following errors in eventlogs:
    Event ID: 14148 (Microsoft ISA Server ...) Web Proxy filter failed to bind its sock to: 192.168.254.219 port 80 .....
    Event ID: 14148 (Microsoft ISA Server ...) Web Proxy filter failed to bind its sock to: 192.168.254.219 port 80 .....
    This is probably the conflict between IIS & ISA 2004
5. Saved/Cleared Application/System events
6. netstat -ano > netstat.txt   noted ports 80/443 in use by 2 processes
    svhost (IIS) & wspsrv.exe (Firewall Service)
7. shutdown Windows Firewall & ISA services
    ran netstat -ano > netstat      & noted that only IIS PID was using port 80/443.
8. Reinstalled Intranet
    exactly same results.  Red X on Server Tools
    C:\Inetpub\Companyweb directory created but is empty (should not be.)
    MsiInstaller Error events in Application log
    Event ID: 1015 (MsiInstaller) Failed to connect to server. Error: 0x800401F0
    Event ID: 1015 <-- occurred 3 times in log
    Event ID: 11729 (MsiInstaller) Product: Microsoft SQL Server Desktop Engine -- Configuration Failed.
Still Stuck.

Question: Anywhere I can download SBS2003 c:\Inetpub\Companyweb directory?  
Can't find anyplace on the internet so far.  I would like to at least see the elements/structure of what I am trying to recover & also would like to see if have that directory in place after unsucessful install would let KB832880 & Microsoft update critical patches fix the problem?

So far nothing I have tried has worked, even though I did get rid of my ISA 2004 eventlog errors.
Well, that still sounds like a .NET error.  If you HAVE uninstalled 2.0 you probably need to reregister your .NET 1.1 and ensure that it has the right permissions.

Run;  C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\aspnet_regiis.exe  -i


Jeff
TechSoEasy
After that? Still don't have Intranet setup correctly.
Should I run the entire KB824119 sequence?
only if you're sure that .NET 1.1 and it's updates are already installed first.
Also... the CClientX issue is totally related to http://support.microsoft.com/kb/832880

Jeff
TechSoEasy
And... (sorry to be fragmented, i'm seeing more of your response as I read down)... you can't just download the C:\Inetpub\Companyweb directory because it's really only a single file.  Companyweb is a dynamically created site.

Jeff
TechSoEasy
I'm not sure I'm almost there at all. I have done the steps to KB824119 many times.  I not sure how doing the ASP.NET action forwards me to a solution (even though I have executed it). After doing the ASP.NET aspnet_regiis.exe  -i, what further action am I to do. Repeat KB824119 once again?  Simply try to run KB832880 again? I appreciate your continuing assistance, but I am only guessing what I am to do next.

*********************** ACTIONS TAKEN ********************
Did steps outlined in KB829114 multiple times, each time with same result.
Last Steps taken (Trying to see if using SQL Server 2000 would clear problem):
KB829114  (Followed steps exactly)
KB832880
KB887624 (Microsoft Update after 832880 applied)
Rebooted Server
Noted that Intranet still in same situation as always (not completely installed/working)
Decided to see if moving Sharepoint from MSDE to SQL Server 2000 would help
Installed SQL Server 2000        <-- Followed MSoft website instructions
Installed SQL Server 2000 SP4  <-- Followed MSoft website instructions
Converted Sharepoint from MSDE to SQL Server
Rebooted Server
Noted that Intranet still in same situation as always (not completely installed/working)
ipconfig /flushdns
iisreset
KB829114  (Followed steps exactly with 2 exceptions)
                (Did not remove Microsoft SQL Server 2000 (SHAREPOINT)
                (Did not remove C:\Program Files\Microsoft SQL Server\MSSQL$SHAREPOINT)
                Doing so causes problems with Automatic Start on Microsoft Firewall
                    and SBS Monitoring processes.
KB832880
KB887624 (Microsoft Update after 832880 applied)
Rebooted Server
Attached Sharepoint to SQL 2000
Successfully ran CEICW
Noted that Intranet still in same situation as always (not completely installed/working)
 
********************** Current Result ************************
Open Server Management Console
Can Browse Default website
Cannot successfully browse to Sharepoint Central Administration
http://domain-name:30519/ ;  yields Server Error in '/' Application (Runtime Error)
https://localhost
     Gets certificate error. Continue to website. Selection possibilities
     My Company's Internal Web Site (selection does nothing)
     Network Configuation Wizard (selection works)
     Remote Web Workplace (selection works)
     Information and Answers  (selection works)

MY CONCLUSION:
     Switching MSDE to SQL Server 2000 did not change/help anything
Key seems to be:
     stsadm.log The server instance specified was not found.  Please specify the server's address and port.
Eventlog
     MsiInstaller: Event ID: 1015 domainname\administrator:
                       Failed to connect to server: Error: 0x800401F0  (event in log 3 times)
There is also no Config entry for companyweb on sharepoint install (another problem showing in logs).

I am now stuck.  I have taken many actions to correct this problem, all revolving around KB829114.  When I do the Add/Remove SBS Server Tools (Maintainance) and Intranet (Install), I always get a Red X on Server tools
in install & always get event 1015. Sharepoint never completes its install correctly, companyweb directory is created empty, Registry Key Intranet is created without all the entries, etc.

I have now done the C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\aspnet_regiis.exe  -i
What should I try next?
Is there a way to reinstall sharepoint on SBS 2003 without going through Add/Remove?
Is there a way to repaire sharepoint on SBS 2003?
Thanks for your patience.
Well this is the first you've mentioned moving to SQL Server 2000... that throws a complete wrench in the works and should not be done if the original database wasn't SQL 2000.

The Event 1015 Error 0x800401F0 is a key piece of info though...  it suggests that your Windows Installer is corrupt.

Unregister Windows Installer, and then reregister Windows Installer. To do this, follow these steps:
 
1. On the "Start" menu, click "Run:.
2. In the "Open" box, type "msiexec /unreg", and then press ENTER.
3. On the "Start" menu, click "Run".
4. In the "Open" box, type "msiexec /regserver", and then press ENTER.

(this is from KB 555175).

Then rerun the aspnet_regiis.exe -i command before trying 829114, because NO there is no other way to do this, you need to resolve the problems that are stopping the installation because those problems will cause other issues as well.

Jeff
TechSoEasy
thanks.  Running KB829114, I will:
            remove Microsoft SQL Server 2000 (SHAREPOINT)
                  and C:\Program Files\Microsoft SQL Server\MSSQL$SHAREPOINT
This effectively uninstalls SQL Server 2000/SP4 and when I run the Intranet Install, it sets it back to MSDE.
---- Been there, done that twice -----
Here's hoping. Thanks again....

BTW, Microsoft has two downloadable version of Sharepoint Services
http://www.microsoft.com/downloads/details.aspx?FamilyId=E084D5CB-1161-46F2-A363-8E0C2250D990&displaylang=en
STSV2.EXE dated 12/4/2003 33.9MB in size
http://www.microsoft.com/downloads/details.aspx?familyid=B922B28D-806A-427B-A4C5-AB0F1AA0F7F9&displaylang=en
STSV2.EXE with SP2 dated 9/27/2005 40.8MB in size
Of course, neither lists SBS 2003 as a supported operating system. Tempting though!  %^)

Cheers,
It wouldn't matter if you downloaded those... but they wouldn't be configured right for SBS... so put that temptation in your pocket and sit on it.

Jeff
TechSoEasy
Of course, I got to the first link above via a KB article:
http://support.microsoft.com/?id=833019 (which is for SBS 2003)
APPLIES TO
• Microsoft Windows SharePoint Services
• Microsoft Windows Small Business Server 2003 Premium Edition
• Microsoft Windows Small Business Server 2003 Standard Edition
Since KB833019 points to:
http://www.microsoft.com/downloads/details.aspx?FamilyId=E084D5CB-1161-46F2-A363-8E0C2250D990&displaylang=en
STSV2.EXE dated 12/4/2003 33.9MB in size

Does that mean I can run it standalone & hope it reinstalls Sharepoint Services?
Inquiring minds sure would like to know, but I am currently executing the KB824119 action (once again!).
Well, I have broken MSDE when I uninstalled SQL Server 2000 (SHAREPOINT). I now need to fix MSDE.  Neither the Firewall or SBS Monitoring services will start. Before I try to run Sharepoint services again, I now need to fix MSDE.  Is there an easy way to do this? I tried to do an ADD/Remove repair on ISA 2004 but this did not fix MSDE. I know what happened. I let it delete one "Shared File" before clicking on No to All.  I do have a backup but don't know what/where to restore the .dll I deleted.
Darn....
okay, that's fixed. now back to reinstalling the Intranet ...
******************************
Still not successful in reinstalling Intranet
******************************
RUN regsvr32 "c:\program files\windows for small business server\administration\wizchain.dll"
RUN c:\windows\microsoft.net\framework\v1.1.4322\aspnet_regiis.exe -i
RUN msiexec.exe /unreg
RUN msiexec.exe /regserver
Followed steps in KB829114
Rebooted Server
Add/Remove Microsoft Windows Small Business Server
     Server Tools (Maintenance)
     Intranet (Install)
     Ran to completion. Red X on Server Tools
KB832880
KB887624
Rebooted Server
CEICW
*************************************
Exactly the same results as before
1. C:\Inetpub\companyweb created empty
2. HKLM\Software\Microsoft\SmallBusinessServer\Intranet key created but no entries
3. Server Management/Web Sites
    R-Click on SharePoint Central Administration & select browse
    Server Error in '/' Application with Runtime Error
    R-Click on Default Website & select browse brings up the default website
4. https://localhost  warns about security certificate
    continue to website brings up website.
5. SBS Monitoring still won't display Performance report.
6. Install did seem to create a smaller logfile with a few less errors.
Key seems to be:
     stsadm.log The server instance specified was not found.  Please specify the server's address and port.
Eventlog
     MsiInstaller: Event ID: 1015 domainname\administrator:
                       Failed to connect to server: Error: 0x800401F0  (event in log 2 times)
**************************************
Are you ready to flatten and start over?  Because I really am unable to help you troubleshoot this from here as I'm sure that a thorough analysis of your server may come up with the answer, but that's not really possible through this type of forum.

Jeff
TechSoEasy
Fair enough.  I appreciate your help so far!  I will leave this open and continue to try and solve this. Once I have completed the fix,  I will outline them here & award points.  Cheers...
"I let it delete one "Shared File" before clicking on No to All.  I do have a backup but don't know what/where to restore the .dll I deleted."

That should not have mattered.  Micrososft wrote the installers for all of those products you named: MSDE, ISA, SharePoint.  If there was a shared DLL the installer for each of those is supposed to increment a counter in the registry for that DLL.  When an uninstaller runs, you only get prompted to remove a DLL when the counter is at 1, meaning no other program has indicated that they use it.  Otherwise the uninstaller decrements the counter.

You normally only run into a problem removing shared files when a third party software is installed an doesn't increment the counter or include all its dependencies.  Then if you remove a program that did legitimately increment the registry counter during its install and now it is decrementing the counter, it may delete the file another program used because program's installer didn't reserve a use in the registry.

Wow, that's really wordy.  I hope its not confusing. When I uninstall programs I ALWAYS select to remove all.  Then if a program stops working, I immediately know that company sells crap software and doesn't put any effort into writing their installer or testing it.
ASKER CERTIFIED SOLUTION
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************************************************************
*     SUCCESSFUL REINSTALL OF INTRANET IN SBS2003 DESCRIBED BELOW        *
************************************************************
Recap of steps taken to fix Intranet
Note: I still have problems but it is due to changing password on IUSR_ account.
         I will open a new Q_ for that issue.....
************ PART ONE OF REINSTALLING INTRANET ******************
d:\sp1\SBS2003-KB885918-SP1-X86-ENU.EXE /X   <-- Do this one time only & point
    to the directory you extracted it to IF asked to insert CD3 of SBS.
    This will give you the correct files for SP1
Follow steps ***exactly*** as outlined in --> http://support.microsoft.com/kb/829114
Run the Following Commands before Rebooting system
    regsvr32 "C:\Program Files\Windows for Small Business Server\Administration\wizchain.dll"
    regsvr32 "C:\Program Files\Windows for Small Business Server\Licensing\actwizdll.dll"
    regsvr32 "C:\Program Files\Windows for Small Business Server\Licensing\licdlgctrl"
    regsvr32 "C:\Program Files\Windows for Small Business Server\Licensing\sbslicsnap.dll"
    regsvr32 "C:\Program Files\Windows for Small Business Server\Monitoring\mssbsmsgs.dll"
    msiexec.exe /unreg
    msiexec.exe /regserver
    C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\aspnet_regiis.exe -i
    iisreset
Note: Not sure you need to do this, but I also removed Frontpage 2002 Extensions on Default website due to error messages I saw.  Since I didn't care about saving metadata, this was an option for me....

Save/Clear Event Logs prior to reboot (for ease of problem solving later)
    Application, Security, System logs
Reboot Server

************ PART TWO OF REINSTALLING INTRANET ******************
Run CEICW  <-- VERY IMPORTANT,Do B4 Intranet Install & MUST COMPLETE SUCCESSFULLY
Start/Settings/Control Panel/Add Remove Software
    Change/Remove Windows Small Business Server 2003
    Click through to you get to Screen listing components
    Change Server Tools to Maintenance
    Change Intranet to Install
    IF asked to insert CD3 of SBS, point to directory of extracted SP1 per PART ONE instruction
    Note: If Server Tools has a RED X during install, then there is a problem that must be addressed
             and then go back to the top & start over
             If Server Tools has a Green Check, then continue.
Run the Following Updates
SBS2003-KB832880-X86-ENU.EXE (http://support.microsoft.com/kb/832880)
WSS2003SP2-KB887624-FullFile-ENU.exe (Run Microsoft Update & Custom to select update)
Reboot Server

Run CEICW (Todo List: Connect to the Internet (Configure E-Mail & Internet Connection Wizard))
    Optional: Do not change current Web server certificate
    Eveything else should be selected (Enable or Disable Firewall, Enable or Disable Internet e-mail, etc....)
    Note: Windows SharePoint Services intranet site should be Web Service Configuration List & Checked!
             If not, then something went wrong....
    Everything listed during CEICW Wizard (at end) should have Green Checkmarks or something went wrong..

************ Useful Directories where error/logfiles are kept ******************
C:\Program Files\Microsoft Integration\Windows Small Business Server 2003\Logs
    SBSMSI-Licensing.LOG
    SBSMIS-clientxp.LOG
    Sharepoint_MSDE.Log
    setup.log
    errorlog.txt
    eventlog.txt
C:\Program Files\Microsoft Windows Small Business Server\Support
    STSProvisoinLog.txt
    MSSBSSSR.log
%TMP% <--- For me it is: D:\Temp\Administrator  because I repointed my temp files to a 2ndary drive
    ASPNETSetup.log
    Microsoft Windows SharePoint Services 2.0 Setup(0001).txt
    Microsoft Windows SharePoint Services 2.0 Setup(0001)_Task(0001).txt  <--- important
    Microsoft Windows SharePoint Services 2.0 Setup(0001)_Task(0002).txt
    msinterr.txt
    stsadm.log  <--- important
    STSPRO~1.log

That's all... Good Luck to all that have their SBS 2003 Intranet go belly up...
searcygr --- thank you much for the detailed step by step.  I think i went through 100+ articles on the process of reinstalling sharepoint services with failures every time.  I think it may have registering those dlls may have been the key.  It worked for me.  Thanks again,