My tech was trying to boot to safe mode but instead booted into diagnostics mode. Now the computer is in a loop where each reboot or startup goes immediately into diagnostics mode after the splash screen. He can get to the BIOS and has tried resetting to setuo defaults. He has tried running tests in the diagnostics but it still loops back into diagnostics. He has tried setting the the test to only run once. Also tried shutdown and restart. Not sure what else to try.
Help us out of Diagnostic hell!!!!