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troubleshooting Question

Microphone/Line in input (pink/blue share input) question

Avatar of 71mustang
71mustang asked on
3 Comments1 Solution3269 ViewsLast Modified:
My older Dell PCs came with three inputs (pink, blue and green).

I just got in 30 Dell Optiplex 745 small form factors to replace these PCs.  They only have two inputs (pink/blue share same and one green).

The trouble I am having is as follows:

On the older PCs  with the three inputs, when the pink was designated just for microphone, I could plug in the microphone and any user that sat down, the microphone would work for them automatically without changing anything.

The problem I am having with the pink/blue share on the new pcs are that when you plug the microphone into that input - you have to set it for a microphone under each user.  If I set it for microphone under me it will work under my name each time I log in, but if someone sat down at the PC to use the microphone then it does not work until you either unplug hardware and plug back in and it ask:  Microphone or In line device - and you have to pick one (Soundmax AudioESP).  Or the other way to get this to work is double click the volume, go to options, recording and change to line in.  

So my question is has anyone experienced this before?  Does anyone know how to set it up so that each user that logs in the microphone will work.
Is there a way to configure that pink/blue share to work like the old pink input?

This share input (pink/blue) must work different.  Maybe it is something easy that I am over looking.    I think I have tried everything I know.
Note:  If I plug the microphone into the designated pink only input on the FRONT of the new PCs, it works for everyone without setting anything.

These PCs are in our hearing rooms and as many as 20 different users could possibly log in and I need the mic to work for everyone.   We want to keep it neat, so I would like to use the back input, not the front one.

Any suggestions?  Am I making sense?
Avatar of Rob Siddell
Rob SiddellFlag of United States of America imageProject Manager

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