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The requested member of the collection does not exist.

goldragon
goldragon asked
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Last Modified: 2012-06-22
Hi,
I just upgraded my computer office to 2003 and when I open a document with macro it comes up as

The requested member of the collection does not exist.

it was working fine when it was in Office 2000, Can anyone give me a solution to this please.

I have updated my Office 2003 to SP2 but it still doesnt solve the problem.
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Top Expert 2010

Commented:
Are any references listed as missing?
Joanne M. OrzechManager, Document Services Center
Top Expert 2004

Commented:
I think what matthewspatrick may be on the right track.  This happened to me when we upgraded to 2003.
In Word, press Alt F11, click on normal.  Go to Tools, References and see if any are listed as missing.

You may also want to remove all templates from the startup folder (Tools, Options, File Locations, Startup).  Note that location and browse to it in Windows Explorer.  Remove any templates and try again.  Then copy the templates back one by one and see if they may be causing a problem.

Alternatively, you could search for all instances of normal.dot on the hard drive, and either rename or delete.

Good luck.  Keep us posted.

Author

Commented:
Hi,
Sorry for the late reply
I think the reason was this

"I think what matthewspatrick may be on the right track.  This happened to me when we upgraded to 2003.
In Word, press Alt F11, click on normal.  Go to Tools, References and see if any are listed as missing."

the normal thing in references is missing.. i ticked it but when i close word and open it again.. it is unticked,

is there anyway I can make it permanent?
Manager, Document Services Center
Top Expert 2004
Commented:
This one is on us!
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Joanne M. OrzechManager, Document Services Center
Top Expert 2004

Commented:
Great!  Thanks!

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