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troubleshooting Question

Unable to Burn CD's; Used to Work

Avatar of mmrob
mmrob asked on
3 Comments1 Solution5634 ViewsLast Modified:
There's a DVD+-RW GWA4164B drive in my desktop computer that worked just fine several weeks ago, but when I tried to burn a CD today, it didn't. I've tried several different brands of recordable CD's, I've made sure my driver and firmware are up to date, and I've tried several burning applications, all to no avail.

When I try to burn to a CD in Ahead Nero, for example, it asks me to "Insert empty disc to write to", even though there is one in the drive, which it then ejects.

Something I have noticed is that in my list of hardware in Windows XP (Pro SP2), there is another device listed in the DVD-/CD-Rom section called "TV7311W FPS032X SCSI CdRom Device". Which is strange, because I do not have another CD-Rom drive in my computer. I've tried un-installing this driver, but it keeps coming back. I'm afraid some application I have installed put it in there, but I don't know which application that could've been. Also, a Google search for the model name doesn't return any results.

Here's what the Nero log says: ("stuurprogramma" = "driver" - i've added some more translation notes inbetween)

Windows XP 5.1
WinAspi: File 'Wnaspi32.dll': Ver=4.60 (1021), size=45056 bytes, created 10-9-1999 12:06:00
ahead WinASPI: File 'C:\Program Files\Ahead\Nero\Wnaspi32.dll': Ver=, size=164112 bytes, created 26-10-2004 17:35:32
Recorder:             <HL-DT-ST DVD+-RW GWA4164B>Versie: E113 - HA 0 TA 0 -
 Adapter-stuurprogramma:<atapi>                 HA 0
 Drive buffer  :      2048kB
 Bus Type      :      via Inquiry data (1) -> ATAPI, detected: ATAPI
 Connected to MMC as unknown drive with class-nr : 1
 Drive is autodetected - recorder class: Std. MMC recorder
CD-ROM:               <HL-DT-ST DVD+-RW GWA4164B>Versie: E113 - HA 0 TA 0 -
 Adapter-stuurprogramma:<atapi>                 HA 0

=== Scsi-Device-Map ===
CdRomPeripheral      : HL-DT-ST DVD+-RW GWA4164B        atapi Port 0 ID 0  DMA: On
DiskPeripheral       : ST3250824AS                      atapi Port 1 ID 0  DMA: On
CdRomPeripheral      : TV7311W FPS032X         1.0     dtscsi Port 3 ID 0  DMA: Off

=== CDRom-Device-Map ===
HL-DT-ST DVD+-RW GWA4164   D:   CDRom0
TV7311W FPS032X            E:   CDRom1

AutoRun : 1
Excluded drive IDs:
WriteBufferSize: 83886080 (0) Byte
ShowDrvBufStat : 0
BUFE           : 0
Physical memory     : 2046MB (2095180kB)
Free physical memory: 1061MB (1086752kB)
Memory in use       : 48 %
Uncached PFiles: 0x0
Use Inquiry    : 1
Global Bus Type: default (0)
Check supported media : Disabled (0)

15:52:35      #1 CDADOC -1 File Cdadoc.cpp, Line 1465
      Audio item log info:
      Audio document burn settings:
      Burn mode: DAO,
      CD Text: Off,
      Cache disk or network files: No,
      Cache small files: No,
      Cache files smaller than 65536 bytes.
      Audio Multisession: No
      List of audio tracks:
      Track 01: etc. (i've manually removed the files i was going to burn - this part looks normal)
      Total size: 48:41.16
15:52:35      #2 Text 0 File Burncd.cpp, Line 2866
      HL-DT-ST DVD+-RW GWA4164B
      Bescherming tegen buffer-underrun geactiveerd (Translation: "Protection against buffer-underrun activated")
15:52:35      #3 Text 0 File Reader.cpp, Line 127
      Reader running
15:52:35      #4 Text 0 File AudioCompilationImpl.cpp, Line 842
      DRM: StartDrmRecording(RealRec:1, ImageRec:0, Copies:1)
      DRM: Beginning burn process.
15:52:35      #5 Text 0 File Burncd.cpp, Line 3151
      Turn on Disc-at-once, using CD-R/RW media
16:13:48      #6 Phase 40 File dlgbrnst.cpp, Line 1832
      Afgebroken door gebruiker (translation: "Cancelled by user")
16:13:48      #7 Text 0 File DlgWaitCD.cpp, Line 268
      Write in overburning mode: NO (enabled: CD)
16:13:48      #8 Text 0 File DlgWaitCD.cpp, Line 2309
      Recorder: HL-DT-ST DVD+-RW GWA4164B
       Medium not present
16:13:48      #9 Text 0 File DlgWaitCD.cpp, Line 430
      >>> Protocol of DlgWaitCD activities: <<<
      Insert empty disc to write to.
            (Medium in drive: Unknown. Medium required by compilation: CD-R/RW.)
16:13:48      #10 Text 0 File AudioCompilationImpl.cpp, Line 867
      DRM: DRM burn session terminated.
16:13:48      #11 Text 0 File AudioCompilationImpl.cpp, Line 896
      DRM: Closing entire DRM handling. Bye.

Existing drivers:
File 'Drivers\ADPU160M.SYS': Ver=v3.60a (Lab01_N(johnstra).010529-2218), size=101888 bytes, created 17-8-2001 22:07:32
File 'Drivers\ASPI32.SYS': Ver=4.60 (1021), size=25244 bytes, created 10-9-1999 12:06:00
File 'Drivers\atapi.sys': Ver=5.1.2600.2180 (xpsp_sp2_rtm.040803-2158), size=95360 bytes, created 3-8-2004 22:59:44 (Adapter driver for rec)

Registry Keys:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)