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Users unable to save to home drives

Last Modified: 2010-04-18

we're currently experiencing a problem with users saving data to their home drives.

We're running Server 2003 R2 with users on Window XP. The users 'My Documents' folder is synchronised with their H drive which is folder kept on a file server with only the user and domain admin being able to access. The H drive is mapped by the profile when the user logs on, not by a batch/script file.

They are now experiencing problems saving data to the 'My Documents' folder. They get a 'Access Denied' error. yet clearly they have full control.

I suspect this is more a server problem than OS as not everyone gets the same problem, nor do they get the problem if they save to the H drive.

Sorry if it is the wrong section, but if anyone can shed some light on this problem, it'd be a great help.

Many thanks,

Lewis Hardwick
Watch Question

Just check whether you have any Disk Quota enabled. This also may cause this issue
Top Expert 2006

seen it recently. Jump on to the server and find a users profile. properties - security - give the user full control - advanced - untick inherit and select remove (or copy if you want to keep current permission as well) then tick replace on child objects.

That shoudl fix it


Hi guys,

sorry for the delay. I tried as you suggested Jay_Jay70, but I'm still getting no joy. It's only Outlook (2003) that appears to have the problem. Word, Excel etc are fine...
Top Expert 2006

Why is outlook trying to access their home drives?


Saving attachments, draft emails etc
Top Expert 2006

your kidding me, that is the only thing that is being blocked?!?!?! you got me there...


Deadly serious.

True to save anythign in Outlook and all your get is 'Access Denied', everything else is fine.

I might try moving the My Documents redirect to the H drive and not the UNC path. Never trusted them...
Top Expert 2006
This one is on us!
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