We help IT Professionals succeed at work.

MSXML 4.0 SP2 Security Update (KB927978) Problem

yue520
yue520 asked
on
8,160 Views
Last Modified: 2013-11-14
Hi Experts:

My automatic Updates keep pop up ask to install this MSXML 4.0 SP2 Security Update, everytime I press Install button, seems like it is installing and it gave the install successful message afterward, but 5 mins later, the automatic updates pop up again to ask me install this update, this happend over and over again, and I just keep press the install button. Also seems everytime I  tried to install it, it created these folder with name like 2ddd10f8afef08ef548dc76cb21c, and have a msxml4-KB927978-enu.log kinda text file in the folder, I am not sure what is that. Can anyone tell me what's the problem here?

BTW, the .log file looks like this:

=== Verbose logging started: 1/30/2007  11:40:19  Build type: SHIP UNICODE 3.01.4000.2435  Calling process: C:\WINDOWS\system32\msiexec.exe ===
MSI (c) (20:44) [11:40:19:140]: Resetting cached policy values
MSI (c) (20:44) [11:40:19:140]: Machine policy value 'Debug' is 0
MSI (c) (20:44) [11:40:19:140]: ******* RunEngine:
           ******* Product: e:\2ddd10f8afef08ef548dc76cb21c\msxml.msi
           ******* Action:
           ******* CommandLine: **********
MSI (c) (20:44) [11:40:19:140]: Client-side and UI is none or basic: Running entire install on the server.
MSI (c) (20:44) [11:40:19:140]: Grabbed execution mutex.
MSI (c) (20:44) [11:40:19:140]: Cloaking enabled.
.
.
.
.
.


Thanks
Comment
Watch Question

CERTIFIED EXPERT
Most Valuable Expert 2011
Top Expert 2011
Commented:
This one is on us!
(Get your first solution completely free - no credit card required)
UNLOCK SOLUTION
CERTIFIED EXPERT
Most Valuable Expert 2011
Top Expert 2011

Commented:
btw...once it is installed, delete this folder, just an unpacking directory for the update

Gain unlimited access to on-demand training courses with an Experts Exchange subscription.

Get Access
Why Experts Exchange?

Experts Exchange always has the answer, or at the least points me in the correct direction! It is like having another employee that is extremely experienced.

Jim Murphy
Programmer at Smart IT Solutions

When asked, what has been your best career decision?

Deciding to stick with EE.

Mohamed Asif
Technical Department Head

Being involved with EE helped me to grow personally and professionally.

Carl Webster
CTP, Sr Infrastructure Consultant
Empower Your Career
Did You Know?

We've partnered with two important charities to provide clean water and computer science education to those who need it most. READ MORE

Ask ANY Question

Connect with Certified Experts to gain insight and support on specific technology challenges including:

  • Troubleshooting
  • Research
  • Professional Opinions
Unlock the solution to this question.
Join our community and discover your potential

Experts Exchange is the only place where you can interact directly with leading experts in the technology field. Become a member today and access the collective knowledge of thousands of technology experts.

*This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

OR

Please enter a first name

Please enter a last name

8+ characters (letters, numbers, and a symbol)

By clicking, you agree to the Terms of Use and Privacy Policy.