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Issues with Installing SBS components

AreaZero asked
Last Modified: 2008-01-09
My client's server crashed and when they rebulit it and went to restore the information the data was there but they did not have a System State. needless to say it looks like they restored the whole "C:\" drive. I've recreated all the users rejoined the desktops to the domain. The issue I'm having is that I'm trying to install the Server Management tool because it did not instll when they reinstalled SBS. I'm getting an error if I try to install any of the pieces under the Server section. I get an Event ID 11609 in the application that has the following information in it:

The description for Event ID ( 11609 ) in Source ( MsiInstaller ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: Product: Windows Small Business Server Client Experience -- Error 1609. An error occurred while applying security settings. SBS SP Admins is not a valid user or group. This could be a problem with the package, or a problem connecting to a domain controller on the network. Check your network connection and click Retry, or Cancel to end the install. Unable to locate the user's SID, system error 1332, (NULL), (NULL), (NULL).

There's also another one that's exactly the same but instead of "SBS SP Admins" it says "Domain Power Users".

Is there any way that I can get the Server Management installed without having to scrap this and totally reinstall again?

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You really have no choices here. For many different reasons and to prevent future problems, I would reinstall the system from scratch. Or you will end up wasting time fixing gliches.

Good luck!



They have a backup of C:\, just no system state. They reloaded SBS from scratch but then proceeded to restore the backup of C:\. I'm still not sure if they restored all of C:\ or just parts of it. The most puzzling thing is that everything is working fine. I've got no errors in any of the event logs and everything works great, it's just the Server Management piece that won't install. They don't use exchange anymore and they don't need SPS. I know the obvious question is why install SBS, and the answer is because they bought this before they hired me for managed services, becuase all they need is W2K3 server. I don't really need it, but it really comes in handy when I needed to walk the customer through how to do some tasks over the phone.
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Time is not an issue, since to them everythings working. I've gone through the "Continue Seup" function and I only choose the Server - Management option. But this is what I get alone with the information in the log file which seems to be useless. I would reinstall but they only have this one server and taking them down for another full day is not the best option right now, since they were down half of last week, before they called me. I'm working on getting them another server stood up and joined to the domain so that I can configure DFS and eventually take down and rebuild this server, but that's still a ways off.
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