Why Experts Exchange?

Experts Exchange always has the answer, or at the least points me in the correct direction! It is like having another employee that is extremely experienced.

Jim Murphy
Programmer at Smart IT Solutions

When asked, what has been your best career decision?

Deciding to stick with EE.

Mohamed Asif
Technical Department Head

Being involved with EE helped me to grow personally and professionally.

Carl Webster
CTP, Sr Infrastructure Consultant
Ask ANY Question

Connect with Certified Experts to gain insight and support on specific technology challenges including:

Troubleshooting
Research
Professional Opinions
Ask a Question
Did You Know?

We've partnered with two important charities to provide clean water and computer science education to those who need it most. READ MORE

troubleshooting Question

Renewing Symantec Antivirus Corporate Edition Version 9 Maintenance

Avatar of crm-serv
crm-serv asked on
Software
7 Comments1 Solution1009 ViewsLast Modified:
I received a notice from Symantec that SAV 9 maintenance would expire shortly.  The notice referred me to a reseller.  I contacted the vendor who arranged the original purchase of software and licenses.  I have received from them a certificate for the renewal.  It contains a serial number "needed for activation".

At this point I have not been able to find out how to use the new serial number to renew the expiring maintenance agreement.  The Symantec website has not been helpful.

I would appreciate your guidance.

Thanks,

crmurr
ASKER CERTIFIED SOLUTION
Avatar of debugitbob
debugitbobFlag of United States of America image

Our community of experts have been thoroughly vetted for their expertise and industry experience.

Commented:
This problem has been solved!
Unlock 1 Answer and 7 Comments.
See Answers