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troubleshooting Question

Renewing Symantec Antivirus Corporate Edition Version 9 Maintenance

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7 Comments1 Solution1009 ViewsLast Modified:
I received a notice from Symantec that SAV 9 maintenance would expire shortly.  The notice referred me to a reseller.  I contacted the vendor who arranged the original purchase of software and licenses.  I have received from them a certificate for the renewal.  It contains a serial number "needed for activation".

At this point I have not been able to find out how to use the new serial number to renew the expiring maintenance agreement.  The Symantec website has not been helpful.

I would appreciate your guidance.


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