asked on

cannot sign in as a user at yahoo

When i go to yahoo.com, i cannot sign in. When I enter www.yahoo.com as the URL - it shows as http://mv1.www.yahoo.com/. What is the mv1 ???
I can sign in on other computers...

Thanks

ASKER CERTIFIED SOLUTION

steveoskh

membership

This solution is only available to members.

To access this solution, you must be a member of Experts Exchange.

Start Free Trial

stevetokirotom

ASKER

Steveoskh,

Thanks for the response -

So there is only one PC that you can not sign in from? - YES
Is the PC OS and browser version the same on all PC's? - YES Are all of them at the same physical location? - YES
What happens when you try to sign on? Error msg etc. - Internet Explorer cannot display the webpage

Steve

dragonjim

1) START >> RUN >> CMD
2) Type "ping www.yahoo.com"
3) ....post results

4) If it fails...
5) Type "ping 69.147.114.210
6) Post results

== if step 2 fails && step 5 works, we are looking at a DNS issue

Sounds like you are not reaching the site.

... Can you access other sites?

steveoskh

Ok, so you can get to www.yahoo.com, but when you click on login you get a can not display web page and the page it tried to load was http://mv1.www.yahoo.com/. ? Is this correct?

On the PC's that works, what login page are you taken to? I go to https://login.yahoo.com/config/login?.src=fpctx&.done=http://www.yahoo.com
You could try going to https://login.yahoo.com/ and see what happens.
I don't use Yahoo very much and never login so I am not familiar with any auto login setup they might have. You might want to try clearing out any browser cache and cookies.
Do you get the same result using FireFox or something other than IE?

webadministrator

it seems that you have dns issue, tell me are you able to browse to other websites from the same pc?

steveoskh

I assume he no longer has the problem.