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Gateway Laptop Hard Drive unexpectedly powers down

theericks asked
Last Modified: 2012-08-14
I have a Gateway 200ARC Laptop that I am having problems with.  About 60 days ago I thought the hard drive was going out so I replaced it with the same type that was in it.  Now I am beginning to wonder.

Recently, but not consistently, the hard drive sounds as if it powers down while you are working.  Sometime it just stalls for a few seconds then picks back up other times it just locks up.  I have to power down to restart it.

It is also hit and miss if BIOS recognizes it during boot.

I have gotten an error message from Windows, with a general message that a problem was caused by a hard drive and I have also gotten STOP ERROR 0C0000007A, KERNEL_DATA_INPAGE.  In the event logs, I do show and ATAPI error periodically. However all three of these are not consistent.

I updated the Controller drivers but still have a problem.

Could I have a faulty hard drive?  I have not worked on many laptops, but could this be the motherboard?  Does anyone know of any tests I can run or the best way to troubleshoot it?

Thanks for your help!
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Top Expert 2007
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Great tool!  I found it was not the hard drive but the motherboard.  

Thank for your help!


Good New!   After further research (while shopping for a new motherboard) I found that there was a known issue with the Hard Drive cable on this particular model.

Gateway just sent me a repair kit for free.  So far so good.
Top Expert 2007

Sounds great, good to know about the cabling issue.

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