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troubleshooting Question

Outlook 2003 folder list view archive folder error

Avatar of dhrhelp
dhrhelp asked on
Microsoft Office
2 Comments1 Solution714 ViewsLast Modified:
in folder list view in outlook 2003 there are 2 archive "personal off line folders" stuck.  the user has deleted the pst but did not remove the folder from the list, now when you right click on it and tell it to "close" it will not.

If you open email properties and look at “data files...” the folders are not listed, however if you go to “email accounts” in the “deliver new e-mail to the following location:” and click on the drop down there are the folder names.  How can these be removed from the viewable folders in the folder list view?

-dhr

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alcoahd

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