tjgquicken
asked on
Java Plug-in Fatal Error: The Java Runtime Environment cannot be loaded
I have a website with a Java applet embedded in it. Sometimes, my clients go to the page with the applet on it, and they get the following error message: "The Java Runtime Environment cannot be loaded." I looked online, and I've noticed that it's relatively common for people to get a message that says "The Java Runtime Environment cannot be loaded" and also lists the location of the jvm.dll on disk. I'm not sure if it matters, but my message doesn't include any of that. Anyway, what do I need to do to stop getting this error message, and is there anything I can do with the applet on my end, rather than with the JRE on my clients' machines?
Thanks a lot,
Jay
Thanks a lot,
Jay
The problem is totally client side.. there's nothing you can do to fix it.
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
ASKER
Thanks.
You're welcome -- glad to help.
you may also try uninstalling any java updates you have installed. Then rebooting and go back to that website and let it reinstall the java applets.