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website development warranty period?

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Last Modified: 2013-11-07
We are in the final stages of signing a contract with a development group but have run into a problem.
The development group is only wanting to warranty their work for 3 months once the site is complete.
Can anyone please let me know what the standard is for a warranty period and also what the standard  warranty covers?
Thanks.
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Top Expert 2007

Commented:
There isn't a standard warranty for website development.  

You would be covered by whatever sales of goods and service laws there are in your respective jurisdictions however.

As there isn't a standard for warranties, it doesn't cover what is covered either.

Author

Commented:
it doesnt cover unless you provide the terms for warranty coverage.
Thanks but your comment isnt very helpful...
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ResQTek NancyPresident @ ResQTek
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Commented:
I agree with all posts for the most part, but sometimes bugs don't turn up for a long time after use of the site. When clients are given a lengthy and detailed test plan (my best practice), then they should have found the problems BEFORE launch. Depending on the problem discovered, it's at my discretion whether or not to charge the client for the fix after six months. If it's a small fix, I'm inclined to say that I wouldn't charge them. This is an unspoken rule, however, and the six months I specify is intended to incent the client to test the site thoroughly before and after launch. Most do, as it's in their best interest and the expectation to test thoroughly is set early on.

Bottom line: There is no industry standard that I am aware of. Very basic websites might need less time, intricate ones, more time. But this is all speculative and subjective.
Jason C. LevineDon't talk to me.
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I assume PCLANTECHS is best placed to conclude...
Jason C. LevineDon't talk to me.
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Commented:
Hi pinaldave,

It's an opinion question...absent a response from PCLANTECHS the fair thing is to split points equally or delete.
ResQTek NancyPresident @ ResQTek
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Commented:
My vote is for a deletion, but if you think splitting amongst 6-7 experts is worthwhile, I'm not going to argue.
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