troubleshooting Question

Problems Using Outlook in Cached Exchange Mode

Avatar of billrush2
billrush2 asked on
ExchangeSBS
6 Comments1 Solution422 ViewsLast Modified:
Running Windows SBS2003 w/ Exchange 2003 with dual NIC's (one outward and one in).  One of the client PC's (running XP SP2) is used by the owner of the business and she monitors all users mailboxes in Outlook in addition to her own.  Her Outlook is set to use cached exchange mode as a way of ensuring that she will have a local copy of everything in Outlook in the unlikely event of an Exchange failure.  Every few weeks, she encounters an error message saying that Outlook is unable to access other users folders and she can no longer access the other users mailboxes.  The error is cleared and the mailbox views are restored by simply toggling the cached exchange mode and restarting Outlook.  When we do this, she also gets a flood of emails which have obviously been held up somwhere in the system. During this period however she does receive many (but obviously not all) of her emails without any apparent problem My suspicion is that these two problems are both related to use of cached exchange mode.

Can someone shed some light on what is likely to be causing these 2 problems and how best to get these cleared up.

Thx,

Bill
Join the community to see this answer!
Join our exclusive community to see this answer & millions of others.
Unlock 1 Answer and 6 Comments.
Join the Community
Learn from the best

Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.

Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 1 Answer and 6 Comments.
Try for 7 days

”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.

-Mike Kapnisakis, Warner Bros