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Problems Using Outlook in Cached Exchange Mode

Running Windows SBS2003 w/ Exchange 2003 with dual NIC's (one outward and one in).  One of the client PC's (running XP SP2) is used by the owner of the business and she monitors all users mailboxes in Outlook in addition to her own.  Her Outlook is set to use cached exchange mode as a way of ensuring that she will have a local copy of everything in Outlook in the unlikely event of an Exchange failure.  Every few weeks, she encounters an error message saying that Outlook is unable to access other users folders and she can no longer access the other users mailboxes.  The error is cleared and the mailbox views are restored by simply toggling the cached exchange mode and restarting Outlook.  When we do this, she also gets a flood of emails which have obviously been held up somwhere in the system. During this period however she does receive many (but obviously not all) of her emails without any apparent problem My suspicion is that these two problems are both related to use of cached exchange mode.

Can someone shed some light on what is likely to be causing these 2 problems and how best to get these cleared up.



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Olaf De Ceuster
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How was this set up?
Did you followed all the steps in the TO DO List (Server Management console)
If users and computers were created in the server Management console and workstations were joined with the http://your server name/connectcomputer, outlook 2003 will be installed and configured for you.
Cached exchange mode will be enabled by default on all users.
If you give the boss access to all mailboxes, she will be able to open other users mailboxes by opening in her Outlook: File>Open> Other users folders. This way she will not receive all these emails in her mailbox but will be able to see other peoples mailboxes.
If she is actually getting a copy of those emails delivered to her mailbox you better have a look to see if isn't exceeding her mailbox storage. This would give you that error.
Hope that helps,
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To be clear, she is just viewing others mailboxes - she is not actually receiving their mail .  And yes, system was set up as you describe.
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Request to close question and refund points
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You will need to post that request as a new question here -> http:/Community_Support/General

What happens if you use weboutlook to open other users mailboxes: http://companyweb and click on remote email.
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Exchange is the server side of a collaborative application product that is part of the Microsoft Server infrastructure. Exchange's major features include email, calendaring, contacts and tasks, support for mobile and web-based access to information, and support for data storage.

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