troubleshooting Question

Exchange Server 5.5 Time out errors while waiting for message body

Avatar of vanyab
vanyab asked on
Windows NetworkingNetworkingExchange
2 Comments1 Solution334 ViewsLast Modified:
NT4.0 spk6a , Echange Server 5.5 spk4 . The exhange server is timing out when receiving email via SMTP  Here is the event log
EVENT ID: 4051 A timeout occurred while trying to receive mail from c-69-141-227-107.hsd1.nj.comcast.net and while waiting for the  message body.  This happens from other domains not just comcast . Intra office  email works.

Tests performed to try to isolate network, router or Server errors

1. I blocked all SMTP connections to the server via the firewall , and only allowed SMTP/pop3  connection from one IP address, from this ip address I attempted to send and receive email to the server and received the same error 3 out of 5  tries , if an attachment  is present in the email (not a very big one either 10K pdf) it times out all the time. All out going email works fine..just erros on incoming

2. There are no hardware or network errors in the event logs and I never lose connection when I am remotely working on the server.  I did a ping test across the lan and no packets are being dropped

3. I captured some packets and no Lan errors detected ..

Please help  
ASKER CERTIFIED SOLUTION
vanyab

Our community of experts have been thoroughly vetted for their expertise and industry experience.

Log in to continue reading
Become an EE member today7-DAY FREE TRIAL
Members can start a 7-Day Free trial then enjoy unlimited access to the platform for $9.99/mo
View membership options
Unlock 1 Answer and 2 Comments.
or
Learn why we charge membership fees
We get it - no one likes a content blocker. Take one extra minute and find out why we block content.
See how we're fighting big data
The Value of Experts Exchange in My Daily IT Life

Experts Exchange (EE) has become my company's go-to resource to get answers. I've used EE to make decisions, solve problems and even save customers. OutagesIO has been a challenging project and... Keep reading >>

Mike

Owner of Outages.IO
Phoenix, Arizona, United States
Member Since 2016
Join a full scale community that combines the best parts of other tools into one platform.
Unlock 1 Answer and 2 Comments.
View membership options
“All of life is about relationships, and EE has made a virtual community a real community. It lifts everyone's boat.”
William Peck

Member since 2004