troubleshooting Question

VPN client cannot establish connection

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mbavisi asked on
Networking Hardware-OtherInternet Protocol Security
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A VPN client is having trouble establishing connection.  He can ping the other end of the connection, but he does not get a login prompt when trying to VPN in.  I have attached a log from the client.


Cisco Systems VPN Client Version 4.9.00 (0050)

Copyright (C) 1998-2005 Cisco Systems, Inc. All Rights Reserved.

Client Type(s): Mac OS X

Running on: Darwin 8.8.1 Darwin Kernel Version 8.8.1: Mon Sep 25 19:42:00 PDT 2006; root:xnu-792.13.8.obj~1/RELEASE_I386 i386

 

55     13:29:24.989  02/22/2007  Sev=Info/4  CM/0x43100002

Begin connection process

 

56     13:29:24.989  02/22/2007  Sev=Warning/2       CVPND/0x83400011

Error -28 sending packet. Dst Addr: 0x0A2581FF, Src Addr: 0x0A258102 (DRVIFACE:1158).

 

57     13:29:24.990  02/22/2007  Sev=Info/4  CM/0x43100004

Establish secure connection using Ethernet

 

58     13:29:24.990  02/22/2007  Sev=Info/4  CM/0x43100024

Attempt connection with server "65.114.54.98"

 

59     13:29:24.990  02/22/2007  Sev=Info/4  CVPND/0x43400019

Privilege Separation: binding to port: (500).

 

60     13:29:24.990  02/22/2007  Sev=Info/4  CVPND/0x43400019

Privilege Separation: binding to port: (4500).

 

61     13:29:24.991  02/22/2007  Sev=Info/6  IKE/0x4300003B

Attempting to establish a connection with 65.114.54.98.

 

62     13:29:25.103  02/22/2007  Sev=Info/4  IKE/0x43000013

SENDING >>> ISAKMP OAK AG (SA, KE, NON, ID, VID(Xauth), VID(dpd), VID(Frag), VID(Nat-T), VID(Unity)) to 65.114.54.98

 

63     13:29:25.104  02/22/2007  Sev=Info/4  IPSEC/0x43700008

IPSec driver successfully started

 

64     13:29:25.104  02/22/2007  Sev=Info/4  IPSEC/0x43700014

Deleted all keys

 

65     13:29:30.586  02/22/2007  Sev=Info/4  IKE/0x43000021

Retransmitting last packet!

 

66     13:29:30.586  02/22/2007  Sev=Info/4  IKE/0x43000013

SENDING >>> ISAKMP OAK AG (Retransmission) to 65.114.54.98

 

67     13:29:36.084  02/22/2007  Sev=Info/4  IKE/0x43000021

Retransmitting last packet!

 

68     13:29:36.084  02/22/2007  Sev=Info/4  IKE/0x43000013

SENDING >>> ISAKMP OAK AG (Retransmission) to 65.114.54.98

 

69     13:29:41.584  02/22/2007  Sev=Info/4  IKE/0x43000021

Retransmitting last packet!

 

70     13:29:41.584  02/22/2007  Sev=Info/4  IKE/0x43000013

SENDING >>> ISAKMP OAK AG (Retransmission) to 65.114.54.98

 

71     13:29:46.584  02/22/2007  Sev=Info/4  IKE/0x43000017

Marking IKE SA for deletion  (I_Cookie=CD71334CC08B4802 R_Cookie=0000000000000000) reason = DEL_REASON_PEER_NOT_RESPONDING

 

72     13:29:47.585  02/22/2007  Sev=Info/4  IKE/0x4300004B

Discarding IKE SA negotiation (I_Cookie=CD71334CC08B4802 R_Cookie=0000000000000000) reason = DEL_REASON_PEER_NOT_RESPONDING

 

73     13:29:47.585  02/22/2007  Sev=Info/4  CM/0x43100014

Unable to establish Phase 1 SA with server "65.114.54.98" because of "DEL_REASON_PEER_NOT_RESPONDING"

 

74     13:29:47.585  02/22/2007  Sev=Info/5  CM/0x43100025

Initializing CVPNDrv

 

75     13:29:47.586  02/22/2007  Sev=Info/4  CVPND/0x4340001F

Privilege Separation: restoring MTU on primary interface.

 

76     13:29:47.586  02/22/2007  Sev=Info/4  IKE/0x43000001

IKE received signal to terminate VPN connection

 

77     13:29:48.584  02/22/2007  Sev=Info/4  IPSEC/0x43700014

Deleted all keys

 

78     13:29:48.584  02/22/2007  Sev=Info/4  IPSEC/0x43700014

Deleted all keys

 

79     13:29:48.584  02/22/2007  Sev=Info/4  IPSEC/0x43700014

Deleted all keys

 

80     13:29:48.584  02/22/2007  Sev=Info/4  IPSEC/0x4370000A

IPSec driver successfully stopped

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