troubleshooting Question

VPN client cannot establish connection

Avatar of mbavisi
mbavisi asked on
Networking Hardware-OtherInternet Protocol Security
1 Comment1 Solution3488 ViewsLast Modified:
A VPN client is having trouble establishing connection.  He can ping the other end of the connection, but he does not get a login prompt when trying to VPN in.  I have attached a log from the client.


Cisco Systems VPN Client Version 4.9.00 (0050)

Copyright (C) 1998-2005 Cisco Systems, Inc. All Rights Reserved.

Client Type(s): Mac OS X

Running on: Darwin 8.8.1 Darwin Kernel Version 8.8.1: Mon Sep 25 19:42:00 PDT 2006; root:xnu-792.13.8.obj~1/RELEASE_I386 i386

 

55     13:29:24.989  02/22/2007  Sev=Info/4  CM/0x43100002

Begin connection process

 

56     13:29:24.989  02/22/2007  Sev=Warning/2       CVPND/0x83400011

Error -28 sending packet. Dst Addr: 0x0A2581FF, Src Addr: 0x0A258102 (DRVIFACE:1158).

 

57     13:29:24.990  02/22/2007  Sev=Info/4  CM/0x43100004

Establish secure connection using Ethernet

 

58     13:29:24.990  02/22/2007  Sev=Info/4  CM/0x43100024

Attempt connection with server "65.114.54.98"

 

59     13:29:24.990  02/22/2007  Sev=Info/4  CVPND/0x43400019

Privilege Separation: binding to port: (500).

 

60     13:29:24.990  02/22/2007  Sev=Info/4  CVPND/0x43400019

Privilege Separation: binding to port: (4500).

 

61     13:29:24.991  02/22/2007  Sev=Info/6  IKE/0x4300003B

Attempting to establish a connection with 65.114.54.98.

 

62     13:29:25.103  02/22/2007  Sev=Info/4  IKE/0x43000013

SENDING >>> ISAKMP OAK AG (SA, KE, NON, ID, VID(Xauth), VID(dpd), VID(Frag), VID(Nat-T), VID(Unity)) to 65.114.54.98

 

63     13:29:25.104  02/22/2007  Sev=Info/4  IPSEC/0x43700008

IPSec driver successfully started

 

64     13:29:25.104  02/22/2007  Sev=Info/4  IPSEC/0x43700014

Deleted all keys

 

65     13:29:30.586  02/22/2007  Sev=Info/4  IKE/0x43000021

Retransmitting last packet!

 

66     13:29:30.586  02/22/2007  Sev=Info/4  IKE/0x43000013

SENDING >>> ISAKMP OAK AG (Retransmission) to 65.114.54.98

 

67     13:29:36.084  02/22/2007  Sev=Info/4  IKE/0x43000021

Retransmitting last packet!

 

68     13:29:36.084  02/22/2007  Sev=Info/4  IKE/0x43000013

SENDING >>> ISAKMP OAK AG (Retransmission) to 65.114.54.98

 

69     13:29:41.584  02/22/2007  Sev=Info/4  IKE/0x43000021

Retransmitting last packet!

 

70     13:29:41.584  02/22/2007  Sev=Info/4  IKE/0x43000013

SENDING >>> ISAKMP OAK AG (Retransmission) to 65.114.54.98

 

71     13:29:46.584  02/22/2007  Sev=Info/4  IKE/0x43000017

Marking IKE SA for deletion  (I_Cookie=CD71334CC08B4802 R_Cookie=0000000000000000) reason = DEL_REASON_PEER_NOT_RESPONDING

 

72     13:29:47.585  02/22/2007  Sev=Info/4  IKE/0x4300004B

Discarding IKE SA negotiation (I_Cookie=CD71334CC08B4802 R_Cookie=0000000000000000) reason = DEL_REASON_PEER_NOT_RESPONDING

 

73     13:29:47.585  02/22/2007  Sev=Info/4  CM/0x43100014

Unable to establish Phase 1 SA with server "65.114.54.98" because of "DEL_REASON_PEER_NOT_RESPONDING"

 

74     13:29:47.585  02/22/2007  Sev=Info/5  CM/0x43100025

Initializing CVPNDrv

 

75     13:29:47.586  02/22/2007  Sev=Info/4  CVPND/0x4340001F

Privilege Separation: restoring MTU on primary interface.

 

76     13:29:47.586  02/22/2007  Sev=Info/4  IKE/0x43000001

IKE received signal to terminate VPN connection

 

77     13:29:48.584  02/22/2007  Sev=Info/4  IPSEC/0x43700014

Deleted all keys

 

78     13:29:48.584  02/22/2007  Sev=Info/4  IPSEC/0x43700014

Deleted all keys

 

79     13:29:48.584  02/22/2007  Sev=Info/4  IPSEC/0x43700014

Deleted all keys

 

80     13:29:48.584  02/22/2007  Sev=Info/4  IPSEC/0x4370000A

IPSec driver successfully stopped

ASKER CERTIFIED SOLUTION
Frabble

Our community of experts have been thoroughly vetted for their expertise and industry experience.

Join our community to see this answer!
Unlock 1 Answer and 1 Comment.
Start Free Trial
Learn from the best

Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.

Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 1 Answer and 1 Comment.
Try for 7 days

”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.

-Mike Kapnisakis, Warner Bros