Start Free Trial

asked on 2/23/2007

Arcserver Error E3814

I am using Brightstore Arcserve, in the backup options session/encryption password, there is a password entered.
Now I am trying to restore a backed up file from the tape to the Disk, but I keep receiving the following error
E3814 Invalid Session/Encryption Password.
Through the Restore wizard I didn't see anything that prompts me to enter the encryption password.

Does anyone have any idea about this issue??
Thanks

Storage Software

Last Comment

11/23/2011

ASKER CERTIFIED SOLUTION

2/23/2007

Blurred text

THIS SOLUTION IS ONLY AVAILABLE TO MEMBERS.

View this solution by signing up for a free trial.

Members can start a 7-Day free trial and enjoy unlimited access to the platform.

See Pricing Options

Start Free Trial

2/23/2007

ASKER

I fixed it.

thanks

11/23/2011

Hi,

I am trying to restore file from backup media to local drive and i am getting the same error mentioned above.

E3814 Invalid session/encryption password.

Need help..

Regards,
Amit

11/23/2011

Hi,

I also checked global options, could not find password options..

Storage Software

The term "Backup" means the methods and processes involved to copy computer data (system data as well as application data) to media other than the ones where the data originally live (disk, tape, optical, cloud). "Restore" in turn means the methods and processes involved in data recovery, i. e., bringing back copied computer data to their original location. Backup/Restore primarily serves as a means of protection against data loss, be it due to disaster, corruption or sabotage. It can also be used for recovering data from an earlier point in time and even for cloning machines or applications. There is a wide variety of backup/restore software available, from expensive commercial products to free or open source tools.

35K

Questions

--

Followers

--

Top Experts

Get a personalized solution from industry experts

Ask the experts

"Invaluable tool for our organization"
Josh Regalski
"This is the best money I have ever spent."
@rwheeler23
"Your help has saved me hundreds of hours of internet surfing."
@fblack61
"Just a dang good service!"
@golferski
"Worth every penny."
Steve Hougom
"It’s been a life saver."
Maria Halt
"Best support site I’ve seen!"
Bob Schneider
"I would be lost without them."
@fblack61
"Saved my job multiple times."
Walt Forbes
"I love this site."
Maria Duwe
"Friendly respectful help."
Andrew Kowtalo
"Such top-notch experts."
@magento
"The best money I have ever spent."
@rwheeler23
"Beyond any comprehensible value"
George Morris
"Invaluable tool for our organization"
Josh Regalski
"This is the best money I have ever spent."
@rwheeler23

Read over 600 more reviews

TRUSTED BY