OWA JavaScript Error when using 3G Card.
Hello,
I have a 3G Data Card with Vodafone and I have a small problem using Outlook Web Access and the 3G data card. It took a little while to understand the problem and pin point what it was.
When I using my laptop with the 3G data card I accessed my emails (OWA). I have reminders in my calander. However when ever a reminder popped up a JavaScript error was generated - either a Missed ']' error or object missing error. I called our support an they did no know what it was. This went on for ages and nothing seemed to work, I ensured I had all my updates and reinstalled IE7 and nothing seemed to resolve the problem. I then decided to reinstall everything because I use my email daily and it was annoying to have a JavaScript error time in every 5 minutes with the reminders.
When I reinstalled everything however and applied all the updates and got IE7 installed onto Windows XP SP1 and installed my 3G card... it did exactly the same thing ! Strange for a fresh install ! Therefore I thought it must be something else. For some reason it appears that this problem only occurs when im using my 3G data card.
I came back to the office and connected via the wireless LAN.. same problem UNTIL I cleared out my browser settings and tried again..... worked....no JavaScript errors... Tired again with my 3G card... I got the Javascript errors ?
Is it something to do with the compression that my 3G provider uses ? and OWA server has to have something installed to adapt to this functionality..
Any information would be greatfully recieved !
Thanks
GISVPN
I have a 3G Data Card with Vodafone and I have a small problem using Outlook Web Access and the 3G data card. It took a little while to understand the problem and pin point what it was.
When I using my laptop with the 3G data card I accessed my emails (OWA). I have reminders in my calander. However when ever a reminder popped up a JavaScript error was generated - either a Missed ']' error or object missing error. I called our support an they did no know what it was. This went on for ages and nothing seemed to work, I ensured I had all my updates and reinstalled IE7 and nothing seemed to resolve the problem. I then decided to reinstall everything because I use my email daily and it was annoying to have a JavaScript error time in every 5 minutes with the reminders.
When I reinstalled everything however and applied all the updates and got IE7 installed onto Windows XP SP1 and installed my 3G card... it did exactly the same thing ! Strange for a fresh install ! Therefore I thought it must be something else. For some reason it appears that this problem only occurs when im using my 3G data card.
I came back to the office and connected via the wireless LAN.. same problem UNTIL I cleared out my browser settings and tried again..... worked....no JavaScript errors... Tired again with my 3G card... I got the Javascript errors ?
Is it something to do with the compression that my 3G provider uses ? and OWA server has to have something installed to adapt to this functionality..
Any information would be greatfully recieved !
Thanks
GISVPN
ASKER
Sorry yes I meant SP2.
Im not sure if the Exchange Server has had the latest updates. I can ask.. Its a third party company who looks after the exchange server, I will contact them and ask.
In what way do you mean there was a change to OWA behaviour towards the end of last year ?
Yes im on Vodafone with the HUAWEI E620 card. excellent service but they do compress everything - I have noticed some web sites graphics are bad as a result and im not sure what the root cause of this problem is...
Do you use reminders in your calander in OWA as well ? I get the error when the calander pops up with a reminder ?
Im not sure if the Exchange Server has had the latest updates. I can ask.. Its a third party company who looks after the exchange server, I will contact them and ask.
In what way do you mean there was a change to OWA behaviour towards the end of last year ?
Yes im on Vodafone with the HUAWEI E620 card. excellent service but they do compress everything - I have noticed some web sites graphics are bad as a result and im not sure what the root cause of this problem is...
Do you use reminders in your calander in OWA as well ? I get the error when the calander pops up with a reminder ?
OWA behaviour was changed because Microsoft lost a patient case. Without the updates you would get a prompt about click here to activate the control.
However if you don't manage the Exchange server there is going to be little you can do.
Are you using SSL? That can often stop compression because that can break SSL transport.
Simon.
However if you don't manage the Exchange server there is going to be little you can do.
Are you using SSL? That can often stop compression because that can break SSL transport.
Simon.
ASKER
No SSL is not being used here.
What would you recommend in my i case? Is there anyway in which I can confirm that this is a problem with the hosting providers setup ?
I do sometimes get a message to run an ActiveX usually when im replying to an email - is this what you are referring to ?
What would you recommend in my i case? Is there anyway in which I can confirm that this is a problem with the hosting providers setup ?
I do sometimes get a message to run an ActiveX usually when im replying to an email - is this what you are referring to ?
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ASKER
Hi Thanks for the information. This does in some way relate to the 3G card (when its used).
I'll contact Vodafone. If i have anymore useful information form them I shall post it here soon :)
Thanks
GISVPN
I'll contact Vodafone. If i have anymore useful information form them I shall post it here soon :)
Thanks
GISVPN
Has the Exchange server had the latest updates? There was a change to OWA behaviour towards the end of last year, so I would see if the update has been applied.
I use Vodafone on 3G myself here in the UK and have no problems with OWA. Did the 3G card put something in to Internet Explorer to use a proxy server? I cannot remember what it does.
Simon.