troubleshooting Question

OWA JavaScript Error when using 3G Card.

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gisvpnFlag for United States of America asked on
ExchangeWindows XP
6 Comments1 Solution541 ViewsLast Modified:
Hello,

I have a 3G Data Card with Vodafone and I have a small problem using Outlook Web Access and the 3G data card. It took a little while to understand the problem and pin point what it was.

When I using my laptop with the 3G data card I accessed my emails (OWA). I have reminders in my calander. However when ever a reminder popped up a JavaScript error was generated - either a Missed ']' error or object missing error. I called our support an they did no know what it was. This went on for ages and nothing seemed to work, I ensured I had all my updates and reinstalled IE7 and nothing seemed to resolve the problem. I then decided to reinstall everything because I use my email daily and it was annoying to have a JavaScript error time in every 5 minutes with the reminders.

When I reinstalled everything however and applied all the updates and got IE7 installed onto Windows XP SP1 and installed my 3G card... it did exactly the same thing ! Strange for a fresh install ! Therefore I thought it must be something else. For some reason it appears that this problem only occurs when im using my 3G data card.

I came back to the office and connected via the wireless LAN.. same problem UNTIL I cleared out my browser settings and tried again..... worked....no JavaScript errors... Tired again with my 3G card... I got the Javascript errors ?

Is it something to do with the compression that my 3G provider uses ? and OWA server has to have something installed to adapt to this functionality..

Any information would be greatfully recieved !

Thanks

GISVPN

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