Link to home
Start Free TrialLog in
Avatar of vmijbb
vmijbb

asked on

Cannot attach files to Outlook email message; not enough memory or system resources error

I am using MS Outlook 2003 SP2 on a WinXP SP2 system.  Outlook is not letting me attach files to a new email message and is giving me an error message of "out of memory or system resources" when I try to make the attachment.

I have "fixed" mapi32.dll, removed and reinstalled Outlook, and have run spyware detection software as well as repair the registry.

Nothing has worked.  Any help would be appreciated.
Avatar of war1
war1
Flag of United States of America image

Greetings, vmijbb !

You may need to clear the Outlook Temp folder.  C:\Documents and Settings\<userid>\Local Settings\Temporary Internet Files\OLKxxx

where xxx is some random numbers.  The folder is hidden. Open Windows Explorer folder and select Tools > Folders Options > View. Check "Show hidden files and folders". Click OK.


Best wishes!
Avatar of vmijbb
vmijbb

ASKER

The folder was not present, therefore there was nothing to delete.
The subfolders \OLKxxx is difficult to find. They are hidden folders, so you have to unhide hidden folder.

Also delete the C:\Documents and Settings\<userid>\Local Settings\Temp and C:\Documents and Settings\<userid>\Temp folders.
Hi

Copy this text into a new text document and rename it FindMyHiddenFiles.bat
Once the folder opens, you can delete the files. Make sure there is nothing in there that you were looking for. You might be supprised at the number of lost documents you will find in there.

If you have never saved an attachment in Outlook after opening it up within an email, the hidden folder will not be there and the .bat file will give you an error saying "folder not found".

@echo off
for /f "tokens=3 delims=      " %%a in ('reg.exe query hkcu\Software\Microsoft\Office\11.0\Outlook\Security /v OutlookSecureTempFolder ^|findstr REG_SZ') do  explorer.exe /root,%%a

cheers,
frankco
ASKER CERTIFIED SOLUTION
Avatar of Frankco
Frankco

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Avatar of vmijbb

ASKER

Folder was not found but changing from Rich Text to HTML did the trick.