troubleshooting Question

Problems Installing ZoneAlarm Firewall (free version)

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tom9621 asked on
OS SecurityWindows XPSecurity
3 Comments2 Solutions346 ViewsLast Modified:

I have downloaded the ZoneAlarm firewall, but it won't install after I double-click the exe file. When I launch the setup, a small window appears stating: "Initializing. Verifying Installed Components."  A couple minutes later, a new window appears stating: "Setup is unable to log into the TrueVector service......"  And then it shuts down.

Any idea what the problem is? I have Win XP SP2 and have restarted my computer a couple of times to no avail. Thank you.
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