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We have Exchange Server 2003 and remote office connecting through router to router VPN. Has about 7 Outlook clients onsite. The problem is only with one of them -- ocasionally it will disconnect from the Exchange Server and won't be able to connect for a while. When the person takes the computer home (it's a laptop) and connects to the VPN through WIndows network connections it works fine.<br />
<br />
I can't even imagine where to start working on this issue. <br />
<br />
Please help.
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We have Exchange Server 2003 and remote office connecting through router to router VPN. Has about 7 Outlook clients onsite. The problem is only with one of them -- ocasionally it will disconnect from the Exchange Server and won't be able to connect for a while. When the person takes the computer home (it's a laptop) and connects to the VPN through WIndows network connections it works fine.

I can't even imagine where to start working on this issue. 

Please help.

Outlook to Exchange Server connectivity problem through VPN

A virtual private network (VPN) is a network that uses a public telecommunication infrastructure, such as the Internet, to provide remote offices or travelling users access to a central organizational network securely. VPNs encapsulate data transfers using secure cryptographic methods and other security mechanisms to ensure that only authorized users can access the network and that the data cannot be intercepted.

Exchange is the server side of a collaborative application product that is part of the Microsoft Server infrastructure. Exchange's major features include email, calendaring, contacts and tasks, support for mobile and web-based access to information, and support for data storage.

Exchange

An email client, email reader or more formally mail user agent (MUA) is a computer program in the category of groupware environments used to access and manage a user's email. A web application that provides message management, composition, and reception functions may internally act as an email client; as a whole, it is commonly referred to as webmail. Likewise, email client may be referred to a piece of computer hardware or software whose primary or most visible role is to work as an email client. Email clients can also have other systems, like calendars, notes and contact managers.