Link to home
Start Free TrialLog in
Avatar of rsmcomputer
rsmcomputerFlag for Afghanistan

asked on

Offline Files Causes Intermittent Network Connectivity Loss

I have several clients experiencing the same following problem, with most of the system details similar.  The problem is when their PC has Offline Files enabled and one or more folders set to synchronize, the user's network connectivity repeatedly disconnects them from the Windows 2003 Server.  Disconnection frequency is about every 5 - 15 minutes.  If the user forces synchronization, they are reconnected immediately after synchronization completes.  All clients are XP Pro SP2, connected to domain controller (one) via CAT-5e cable or 802.11g wireless network.  Each case there is only one subnet, domain controller acts as AD, DHCP, DNS.  Turning off Offline Files resolves problem.  All clients are fully patched (AutomaticUpdates is on, WU run manually to ensure) and W2003Svr is fully patched.
Avatar of johnb6767
johnb6767
Flag of United States of America image

HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\NetCache
"SilentForcedAutoReconnect"=dword:00000001

Give that a shot, reboot one of them and see if they are ok....taken from....

Files that you add to the Offline Files folder on a Windows XP-based computer are synchronized when another person uses the computer
http://support.microsoft.com/kb/811660
ASKER CERTIFIED SOLUTION
Avatar of kadadi_v
kadadi_v
Flag of India image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Avatar of rsmcomputer

ASKER

V.K. may have posted the solution -- can't know until I try it out at my client's site.  Will do so in the next day or two.  The link to the long discussion did focus on the exact issue I tried to explain in my post.  Can you believe this has been going on for years!?
It seems that a combination of solutions is what solved the problem, all of which were in the link provided by V.K.   I cleared out all files viewed in the Offline Files viewer, reset the cache then applied the patch in KB884020.  Thanks V.K. for your suggestion.