troubleshooting Question

Permenantly Removing an Add-in in MS Word 2007

Avatar of ROSinclair
ROSinclair asked on
Windows OSMicrosoft WordWindows XP
5 Comments1 Solution10764 ViewsLast Modified:
I am Using Word 2007 in a Windows XP, SP2 environment.  Although I have tried to remove the  Add-in several times, the program keeps loading and I can't figure out why.

This is what I've done: From within Word, I have accessed Office Button\Word Options\Add-Ins and have removed all Add-in entries that were listed under Word Add-ins and under Global Templates, nothing for this program was listed under COM Add-ins.

However, even after I have removed the Add-in, the next time I start Word, the add-in is again listed.   I have also tried deleting the template from the C:\Documents and Settings\RSINCLAIR\Application Data\ScanSoft\PDF Converter 3.0\Templates\, but the file keep being recreated, even after I have removed the Add-ins.  How can I remove this Addi-in from my Global template permanently?

Thanks Rober

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