MarkMichael
asked on
SBS Backup fails on schedule but works direct
Morning chaps.
I have an odd issue whereby SBS backup fails on its nightly schedule but if I click 'Backup Now' it works everytime...
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The log shows the following:
26/02/2007 23:00
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Date: 26/02/2007
Time: 23:00
User: SYSTEM
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Backup Runner started.
NTMS session started successfully.
EnumerateNtmsObject(NTMS_L
Will enumerate on 4 media libraries found.
GetNtmsObjectInformation(N
GetNtmsObjectInformation(N
Found an enabled library.
InventoryNtmsLibrary(NtmsI
Identify Media completed
EnumerateNtmsObject(NTMS_P
Will enumerate on 0 media types found.
GetNtmsObjectInformation(N
Found an enabled library.
InventoryNtmsLibrary(NtmsI
EnumerateNtmsObject(NTMS_P
Will enumerate on 1 media types found.
GetNtmsObjectInformation(N
GetNtmsObjectInformation(N
Found a tape media type in the library (Ecrix VXA-1).
Launching NTBackup: ntbackup.exe backup "@C:\Program Files\Microsoft Windows Small Business Server\Backup\Small Business Backup Script.bks" /d "SBS Backup created on 26/02/2007 at 23:00" /v:yes /r:no /rs:no /hc:on /m normal /j "Small Business Server Backup Job" /l:s /p "Ecrix VXA-1" /UM
NTBACKUP LOG FILE: C:\Documents and Settings\SBS Backup User\Local Settings\Application Data\Microsoft\Windows NT\NTBackup\data\backup08.
=====================<BEGI
=======================<EN
NTBackup finished the backup with errors.
For more information about failed backups, see the article on troubleshooting your backup at the following Web page: http://go.microsoft.com/fwlink/?LinkId=18414
Backup ended at 26 February 2007 23:33
Backup Runner finished.
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I can't actually see any errors in the above? the only thing the event log shows (Application log), at the same time as this is but may be coincidence:
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Event: 1524
Windows cannot unload your classes registry file - it is still in use by other applications or services. The file will be unloaded when it is no longer in use.
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Thought I'd post here as it might be a simple solution before I 'rip into it' :)
I have an odd issue whereby SBS backup fails on its nightly schedule but if I click 'Backup Now' it works everytime...
--------------------------
The log shows the following:
26/02/2007 23:00
--------------------------
Date: 26/02/2007
Time: 23:00
User: SYSTEM
--------------------------
Backup Runner started.
NTMS session started successfully.
EnumerateNtmsObject(NTMS_L
Will enumerate on 4 media libraries found.
GetNtmsObjectInformation(N
GetNtmsObjectInformation(N
Found an enabled library.
InventoryNtmsLibrary(NtmsI
Identify Media completed
EnumerateNtmsObject(NTMS_P
Will enumerate on 0 media types found.
GetNtmsObjectInformation(N
Found an enabled library.
InventoryNtmsLibrary(NtmsI
EnumerateNtmsObject(NTMS_P
Will enumerate on 1 media types found.
GetNtmsObjectInformation(N
GetNtmsObjectInformation(N
Found a tape media type in the library (Ecrix VXA-1).
Launching NTBackup: ntbackup.exe backup "@C:\Program Files\Microsoft Windows Small Business Server\Backup\Small Business Backup Script.bks" /d "SBS Backup created on 26/02/2007 at 23:00" /v:yes /r:no /rs:no /hc:on /m normal /j "Small Business Server Backup Job" /l:s /p "Ecrix VXA-1" /UM
NTBACKUP LOG FILE: C:\Documents and Settings\SBS Backup User\Local Settings\Application Data\Microsoft\Windows NT\NTBackup\data\backup08.
=====================<BEGI
=======================<EN
NTBackup finished the backup with errors.
For more information about failed backups, see the article on troubleshooting your backup at the following Web page: http://go.microsoft.com/fwlink/?LinkId=18414
Backup ended at 26 February 2007 23:33
Backup Runner finished.
--------------------------
I can't actually see any errors in the above? the only thing the event log shows (Application log), at the same time as this is but may be coincidence:
--------------------------
Event: 1524
Windows cannot unload your classes registry file - it is still in use by other applications or services. The file will be unloaded when it is no longer in use.
--------------------------
Thought I'd post here as it might be a simple solution before I 'rip into it' :)
Last Comment
No, it has nothing to do with the User Profile Hive. That error is not related.
If you would have clicked on the link provided in the error log, you'd see that there information about, "The NTBackup log is blank" which is exactly what's happening here.
Follow the steps that are shown there, and if that doesn't work, please advise.
Jeff
TechSoEasy
If you would have clicked on the link provided in the error log, you'd see that there information about, "The NTBackup log is blank" which is exactly what's happening here.
Follow the steps that are shown there, and if that doesn't work, please advise.
Jeff
TechSoEasy
ASKER
Yup, that works just click clicking 'backup now' works.
Reconfiguring the backup from the SBS GUI seems to make it work on that one occasion also but the second night it fails.
I did manage to catch the following error, "The library is unable to load the media at this time because the drive is in use"
I did also see RSM in the 'stopping' state once but I haven't seen that since. I've cleared the RSM database, doesn't seem to have had any effect either.
Reconfiguring the backup from the SBS GUI seems to make it work on that one occasion also but the second night it fails.
I did manage to catch the following error, "The library is unable to load the media at this time because the drive is in use"
I did also see RSM in the 'stopping' state once but I haven't seen that since. I've cleared the RSM database, doesn't seem to have had any effect either.
ASKER
A quick update. Launching the backup now instantly fails. The RSM service shows as 'started'. I stopped the RSM service and retried and it worked... should the RSM service be running if the backup is not? I guess it's supposed to the terminate after the last job so the next job can use it?
ASKER
Any more suggestions guys?
Sounds like a problem with your tape drive. I'd suggest that you insted try backing up to a network share and see if that'll run two nights in a row. If so, you know where the problem is.
Jeff
TechSoEasy
Jeff
TechSoEasy
ASKER
Hi,
After a bit more snooping about, I have come across something...
If I open Computer Management, click on Removable Media > Libraries ... The tape drive listed here now has a red cross over it. If i restart the Removable Storage service, it goes away.. and I can backup fine again. After the SBS backup, it goes back to the red cross again.
After a bit more snooping about, I have come across something...
If I open Computer Management, click on Removable Media > Libraries ... The tape drive listed here now has a red cross over it. If i restart the Removable Storage service, it goes away.. and I can backup fine again. After the SBS backup, it goes back to the red cross again.
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SBS
Small Business Server (SBS) is a line of server operating systems targeted at small businesses by bundling the operating system with a number of other Microsoft products that would normally need to be purchased or licensed separately. The most notable inclusions are Exchange, SQL Server, SharePoint and ISA/TMG (Microsoft's firewall and proxy server).
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ASKER
Docs seem to suggest this might be one avenue to explore.