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Cisco 831 Rommon error.....please help

Hello all,
I was trying to reload my CRWS and ended up erasing my flash. ( this is what I think I did)
This is how my router was configured before the disaster:
System flash directory:
File  Length   Name/status
  1   4422648  c831-k9o3y6-mz.122-8.YN.bin
[4422712 bytes used, 3703752 available, 8126464 total]
8192K bytes of processor board System flash (Read/Write)

Router#show webflash

Web flash directory:
File  Length   Name/status
  1   986      ConfigExp.cfg
  2   474217   CRWSbHlp.html
  3   826886   CRWS_1.jar
  4   343091   CRWS_2.jar
  5   61382    CRWS_VPNLogin.jar
  6   47026    GUI.html
  7   4895     home.html
  8   8082     loading.gif
  9   3463     VPNLogin.html
[1770620 bytes used, 64388 available, 1835008 total]
2048K bytes of processor board Web flash (Read/Write)

Router#



I then reloaded and got to a command prompt of Rommon 1>

The output is shown below:

System Bootstrap, Version 12.2(8r)YN, RELEASE SOFTWARE (fc1)
TAC Support: http://www.cisco.com/tac
Copyright (c) 2002 by cisco Systems, Inc.
C800/SOHO series (Board ID: 29-129) platform with 32768 Kbytes of main memory

boot: cannot determine first file name on device "flash:"ú
System Bootstrap, Version 12.2(8r)YN, RELEASE SOFTWARE (fc1)
TAC Support: http://www.cisco.com/tac
Copyright (c) 2002 by cisco Systems, Inc.
C800/SOHO series (Board ID: 29-129) platform with 32768 Kbytes of main memory

boot: cannot determine first file name on device "flash:"

System Bootstrap, Version 12.2(8r)YN, RELEASE SOFTWARE (fc1)
TAC Support: http://www.cisco.com/tac
Copyright (c) 2002 by cisco Systems, Inc.
C800/SOHO series (Board ID: 29-129) platform with 32768 Kbytes of main memory

rommon 1 >



Please help.
Thank-you
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mancoi

ASKER

Here is some more info about my disaster........I ran a few commands


rommon 14 > dir
usage: dir <device>
rommon 15 > dis
Enter in hex the start address [0x0]:
Enter in hex the test size or length in bytes [0x0]:
rommon 16 >
rommon 16 > meminfo

Main memory size: 32 MB.
Available main memory starts at 0x1b000, size 32660KB
IO (packet) memory size: 10 percent of main memory.
NVRAM size: 128KB
rommon 17 > dev
Devices in device table:
        id  name
    flash:  flash
rommon 18 > context
No context available
rommon 19 > set
PS1=rommon ! >
BSI=0
RET_2_RUTC=0
RET_2_RTS=
?=1
rommon 20 >
ASKER CERTIFIED SOLUTION
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RPPreacher
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ASKER

Sorry to sound like such a novice (b/c I am) but what is my exact problem.
What is my goal I should try to accomplish?

I was trying to reload the CRWS into my webflash and it asked me if I wanted to erase my flash and I think I pressed yes.

I want to say that I thank you for your quick response.
So all I need to follow these steps?
Thanks
Yes.  You erased the IOS.  You need to load the IOS.  Follow the steps in disaster recovery as posted.
Avatar of mancoi

ASKER

I do not have a copy of IOS. Do I need one?
I only have tftp set up.

Thanks
Avatar of mancoi

ASKER

Should I chose to do this?

rommon 2 > confreg


           Configuration Summary
   (Virtual Configuration Register: 0x2101)
enabled are:
load rom after netboot fails
console baud: 9600
boot: the boot helper image

do you wish to change the configuration? y/n  [n]:
Yes.  You will need a copy of IOS from

http://www.cisco.com/cgi-bin/Software/Iosplanner/Planner-tool/iosplanner.cgi

No.  Do not worry about the confreg command.

Just

IP address of the router.
     

IP_ADDRESS= ip_address

Subnet mask of the router.
     

IP_SUBNET_MASK= ip_address

IP address of the default gateway of the router.
     

DEFAULT_GATEWAY= ip_address

 
     

 
Variable       Command

IP address of the TFTP server from which the software will be downloaded.
     

TFTP_SERVER= ip_address

The name of the file that will be downloaded to the router.
     

TFTP_FILE= filename
Optional Variables

These variables can be set with these commands before using the tftpdnld command:

Variable       Command

Configures how the router displays file download progress.

0—No progress is displayed.

1—Exclamation points (!!!) are displayed to indicate file download progress. This is the default setting.

2—Detailed progress is displayed during the file download process; for example:

    * Initializing interface.
    * Interface link state up.
    * ARPing for 1.4.0.1
    * ARP reply for 1.4.0.1 received. MAC address 00:00:0c:07:ac:01

     

TFTP_VERBOSE= setting

Number of times the router attempts ARP and TFTP download. The default is 7.
     

TFTP_RETRY_COUNT= retry_times

Amount of time, in seconds, before the download process times out. The default is
2,400 seconds (40 minutes).
     

TFTP_TIMEOUT= time

Whether or not the router performs a checksum test on the downloaded image:

1—Checksum test is performed.

0—No checksum test is performed.
     

TFTP_CHECKSUM=setting
Using the TFTP Download Command

The steps described in this section should be performed while in ROM monitor mode.
Step 1   Use the appropriate commands to enter all the required variables and any optional variables described earlier in this section.

Step 2   Enter the tftpdnld command as follows:
rommon 1 > tftpdnld -r
Avatar of mancoi

ASKER

RPPreacher,

You have been my biggest help ever...

I am having trouble entering an IP adress. Below is a copy of my hyperterminal:

rommon 13 > IP_ADDRESS= 10.0.0.45

monitor: command "IP_ADDRESS=" not found
rommon 14 >
Avatar of mancoi

ASKER

I went to the link and it said my login failed...
Can't find a cisco IOS Cd anywhere...
Do you know where I could find a copy of IOS?   ( email me: Ianm@rivamotorsports.com )

Avatar of mancoi

ASKER

Does this look like a disaster to you?


rommon 24 > dir flash:
         File size           Checksum   File name
     47441 bytes (0xb951)     0xdd92    webflash (deleted)
      1818 bytes (0x71a)      0xc50a    webflash (deleted)
    474452 bytes (0x73d54)    0xc8a6    webflash (deleted)
      4895 bytes (0x131f)     0x71f7    webflash (deleted)
      3463 bytes (0xd87)      0x0d3d    webflash
rommon 25 > b flash: webflash
boot: cannot determine first file name on device "flash:"
rommon 26 > b flash
an alternate boot helper program is not specified
(monitor variable "BOOTLDR" is not set)
and unable to determine first file in bootflash
loadprog: error - on file open
boot: cannot load "flash"
rommon 27 >
Avatar of mancoi

ASKER

Got it to work, but I still need to IOS software, I tried to use IOSHUNTER 3.2
It did not have c831-k9o3y6-mz.122-8.yn.bin

What good places could I find this Image? I tried another one that was similiar, but it took up too much memory.

Got any ideas?

( I will award you the points, thanks for the support)

Let me know about the IOS


I sent you some email info.  Confirm.
Avatar of mancoi

ASKER

Hello RPPreacher:
I am very grateful for getting your email. I loaded it using TFTP and I reset the router using the confreg 0x2102 and it keeps rebooting with the following:  Please let me know what you think.

System Bootstrap, Version 12.2(8r)YN, RELEASE SOFTWARE (fc1)
TAC Support: http://www.cisco.com/tac
Copyright (c) 2002 by cisco Systems, Inc.
C800/SOHO series (Board ID: 29-129) platform with 32768 Kbytes of main memory

program load complete, entry point: 0x80013000, size: 0x75435c
Self decompressing the image : #################################################
################################################################################
################ [OK]

              Restricted Rights Legend

Use, duplication, or disclosure by the Government is
subject to restrictions as set forth in subparagraph
(c) of the Commercial Computer Software - Restricted
Rights clause at FAR sec. 52.227-19 and subparagraph
(c) (1) (ii) of the Rights in Technical Data and Computer
Software clause at DFARS sec. 252.227-7013.

           cisco Systems, Inc.
           170 West Tasman Drive
           San Jose, California 95134-1706



Cisco IOS Software, C831 Software (C831-K9O3Y6-M), Version 12.4(1c), RELEASE SOF
TWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2005 by Cisco Systems, Inc.
Compiled Wed 26-Oct-05 10:02 by evmiller
Image text-base: 0x800131F8, data-base: 0x80E5547C


SYSTEM INIT: INSUFFICIENT MEMORY TO BOOT THE IMAGE!



%Software-forced reload


Unexpected exception to CPUvector 700, PC = 0x80281CFC, LR = 0x80281C3C

-Traceback= 0x80281CFC 0x80281C3C 0x802983A0 0x802B1AE0 0x80AAA674 0x8027535C 0x
80275428 0x8013B0B8 0x8013B35C 0x80283B18 0x80287140

CPU Register Context:
MSR = 0x00029032  CR  = 0x33000095  CTR = 0x802B629C  XER   = 0x8000047F
R0  = 0x00000000  R1  = 0x818D61E8  R2  = 0x816C0000  R3    = 0x00000004
R4  = 0xFFFFFFFE  R5  = 0x00000000  R6  = 0x818D61C0  R7    = 0x81580000
R8  = 0xFF000000  R9  = 0x81560000  R10 = 0x816D9C54  R11   = 0x00000000
R12 = 0x00003460  R13 = 0xFFF32D6C  R14 = 0x8013B308  R15   = 0x00000000
R16 = 0x00000000  R17 = 0x00000000  R18 = 0x00000000  R19   = 0x00000270
R20 = 0x80AAA670  R21 = 0x812E30BC  R22 = 0x80F3EC50  R23   = 0x80F3ED00
R24 = 0x00000004  R25 = 0x00010000  R26 = 0x802B1ADC  R27   = 0x00010000
R28 = 0x00000004  R29 = 0x81772668  R30 = 0x00000000  R31   = 0x816C0000

Free space check for flash:crashinfo_20020301-000014 failed (540/1847)
Free space check for flash:crashinfo_20020301-000014 failed (540/1847)
Free space check for webflash:crashinfo_20020301-000014 failed (744/1847)
Free space check for flash:crashinfo_20020301-000014 failed (540/1847)
Free space check for webflash:crashinfo_20020301-000014 failed (744/1847)
Free space check for flash:crashinfo_20020301-000016 failed (540/1024)
Free space check for flash:crashinfo_20020301-000016 failed (540/1024)
Free space check for webflash:crashinfo_20020301-000016 failed (744/1024)
Free space check for flash:crashinfo_20020301-000016 failed (540/1024)
Free space check for webflash:crashinfo_20020301-000016 failed (744/1024)
Writing crashinfo to flash:crashinfo_20020301-000017
Program (breakpoint) Exception (0x700)!

CPU Register Context:
PC  = 0x80281CFC  MSR = 0x00029032  CR  = 0x33000095  LR    = 0x80281C3C
CTR = 0x802B629C  XER = 0x8000047F  DAR = 0x60000000  DSISR = 0x00001009
DEC = 0x0000DDA4  TBU = 0x00000000  TBL = 0x02791B4C  IMMR  = 0xFF000700
R0  = 0x00000000  R1  = 0x818D61E8  R2  = 0x816C0000  R3    = 0x00000004
R4  = 0xFFFFFFFE  R5  = 0x00000000  R6  = 0x818D61C0  R7    = 0x81580000
R8  = 0xFF000000  R9  = 0x81560000  R10 = 0x816D9C54  R11   = 0x00000000
R12 = 0x00003460  R13 = 0xFFF32D6C  R14 = 0x8013B308  R15   = 0x00000000
R16 = 0x00000000  R17 = 0x00000000  R18 = 0x00000000  R19   = 0x00000270
R20 = 0x80AAA670  R21 = 0x812E30BC  R22 = 0x80F3EC50  R23   = 0x80F3ED00
R24 = 0x00000004  R25 = 0x00010000  R26 = 0x802B1ADC  R27   = 0x00010000
R28 = 0x00000004  R29 = 0x81772668  R30 = 0x00000000  R31   = 0x816C0000
Stack trace:
PC = 80281CFC, SP = 818D61E8
Frame 00: SP = 818D61E8    RA = 80292E40
Frame 01: SP = 818D61F8    RA = 802983A0
Frame 02: SP = 818D6220    RA = 802B1AE0
Frame 03: SP = 818D6268    RA = 80AAA674
Frame 04: SP = 818D62B8    RA = 8027535C
Frame 05: SP = 818D62D0    RA = 80275428
Frame 06: SP = 818D62D8    RA = 8013B0B8
Frame 07: SP = 818D62F8    RA = 8013B35C
Frame 08: SP = 818D6318    RA = 80283B18
Frame 09: SP = 818D6410    RA = 80287140
Šrame 10: SP = 818D6418    RA = 0
*** System received a Software forced crash ***
signal= 0x17, code= 0x700, context= 0x81770fa0
PC = 0x80281cfc, Vector = 0x700, SP = 0x818d61e8

System Bootstrap, Version 12.2(8r)YN, RELEASE SOFTWARE (fc1)
TAC Support: http://www.cisco.com/tac
Copyright (c) 2002 by cisco Systems, Inc.
C800/SOHO series (Board ID: 29-129) platform with 32768 Kbytes of main memory

program load complete, entry point: 0x80013000, size: 0x75435c
Self decompressing the image : #################################################
################################################################################
################ [OK]

              Restricted Rights Legend

Use, duplication, or disclosure by the Government is
subject to restrictions as set forth in subparagraph
(c) of the Commercial Computer Software - Restricted
Rights clause at FAR sec. 52.227-19 and subparagraph
(c) (1) (ii) of the Rights in Technical Data and Computer
Software clause at DFARS sec. 252.227-7013.

           cisco Systems, Inc.
           170 West Tasman Drive
           San Jose, California 95134-1706



Cisco IOS Software, C831 Software (C831-K9O3Y6-M), Version 12.4(1c), RELEASE SOF
TWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2005 by Cisco Systems, Inc.
Compiled Wed 26-Oct-05 10:02 by evmiller
Image text-base: 0x800131F8, data-base: 0x80E5547C


SYSTEM INIT: INSUFFICIENT MEMORY TO BOOT THE IMAGE!



%Software-forced reload


Unexpected exception to CPUvector 700, PC = 0x80281CFC, LR = 0x80281C3C

-Traceback= 0x80281CFC 0x80281C3C 0x802983A0 0x802B1AE0 0x80AAA674 0x8027535C 0x
80275428 0x8013B0B8 0x8013B35C 0x80283B18 0x80287140

CPU Register Context:
MSR = 0x00029032  CR  = 0x33000095  CTR = 0x802B629C  XER   = 0x8000047F
R0  = 0x00000000  R1  = 0x818D61E8  R2  = 0x816C0000  R3    = 0x00000004
R4  = 0xFFFFFFFE  R5  = 0x00000000  R6  = 0x818D61C0  R7    = 0x81580000
R8  = 0xFF000000  R9  = 0x81560000  R10 = 0x816D9C54  R11   = 0x00000000
R12 = 0x00003474  R13 = 0xFFF32D6C  R14 = 0x8013B308  R15   = 0x00000000
R16 = 0x00000000  R17 = 0x00000000  R18 = 0x00000000  R19   = 0x00000270
R20 = 0x80AAA670  R21 = 0x812E30BC  R22 = 0x80F3EC50  R23   = 0x80F3ED00
R24 = 0x00000004  R25 = 0x00010000  R26 = 0x802B1ADC  R27   = 0x00010000
R28 = 0x00000004  R29 = 0x81772668  R30 = 0x00000000  R31   = 0x816C0000

Free space check for flash:crashinfo_20020301-000014 failed (540/1847)
Free space check for flash:crashinfo_20020301-000014 failed (540/1847)
Free space check for webflash:crashinfo_20020301-000014 failed (744/1847)
Free space check for flash:crashinfo_20020301-000014 failed (540/1847)
Free space check for webflash:crashinfo_20020301-000014 failed (744/1847)
Free space check for flash:crashinfo_20020301-000016 failed (540/1024)
Free space check for flash:crashinfo_20020301-000016 failed (540/1024)
Free space check for webflash:crashinfo_20020301-000016 failed (744/1024)
Free space check for flash:crashinfo_20020301-000016 failed (540/1024)
Free space check for webflash:crashinfo_20020301-000016 failed (744/1024)
Writing crashinfo to flash:crashinfo_20020301-000017
Program (breakpoint) Exception (0x700)!

CPU Register Context:
PC  = 0x80281CFC  MSR = 0x00029032  CR  = 0x33000095  LR    = 0x80281C3C
CTR = 0x802B629C  XER = 0x8000047F  DAR = 0x60000000  DSISR = 0x00001009
DEC = 0x0000D3ED  TBU = 0x00000000  TBL = 0x027A150F  IMMR  = 0xFF000700
R0  = 0x00000000  R1  = 0x818D61E8  R2  = 0x816C0000  R3    = 0x00000004
R4  = 0xFFFFFFFE  R5  = 0x00000000  R6  = 0x818D61C0  R7    = 0x81580000
R8  = 0xFF000000  R9  = 0x81560000  R10 = 0x816D9C54  R11   = 0x00000000
R12 = 0x00003474  R13 = 0xFFF32D6C  R14 = 0x8013B308  R15   = 0x00000000
R16 = 0x00000000  R17 = 0x00000000  R18 = 0x00000000  R19   = 0x00000270
R20 = 0x80AAA670  R21 = 0x812E30BC  R22 = 0x80F3EC50  R23   = 0x80F3ED00
R24 = 0x00000004  R25 = 0x00010000  R26 = 0x802B1ADC  R27   = 0x00010000
R28 = 0x00000004  R29 = 0x81772668  R30 = 0x00000000  R31   = 0x816C0000
Stack trace:
PC = 80281CFC, SP = 818D61E8
Frame 00: SP = 818D61E8    RA = 80292E40
Frame 01: SP = 818D61F8    RA = 802983A0
Frame 02: SP = 818D6220    RA = 802B1AE0
Frame 03: SP = 818D6268    RA = 80AAA674
Frame 04: SP = 818D62B8    RA = 8027535C
Frame 05: SP = 818D62D0    RA = 80275428
Frame 06: SP = 818D62D8    RA = 8013B0B8
Frame 07: SP = 818D62F8    RA = 8013B35C
Frame 08: SP = 818D6318    RA = 80283B18
Frame 09: SP = 818D6410    RA = 80287140
Šrame 10: SP = 818D6418    RA = 0
*** System received a Software forced crash ***
signal= 0x17, code= 0x700, context= 0x81770fa0
PC = 0x80281cfc, Vector = 0x700, SP = 0x818d61e8

System Bootstrap, Version 12.2(8r)YN, RELEASE SOFTWARE (fc1)
TAC Support: http://www.cisco.com/tac
Copyright (c) 2002 by cisco Systems, Inc.


Thanks for all your help

SYSTEM INIT: INSUFFICIENT MEMORY TO BOOT THE IMAGE!

how much memory do you have?
Avatar of mancoi

ASKER

good morning, thanks for the response, I am still under water this monring at work....
This is my settings prior to the disaster:


System flash directory:
File  Length   Name/status
  1   4422648  c831-k9o3y6-mz.122-8.YN.bin
[4422712 bytes used, 3703752 available, 8126464 total]
8192K bytes of processor board System flash (Read/Write)

Router#show webflash

Web flash directory:
File  Length   Name/status
  1   986      ConfigExp.cfg
  2   474217   CRWSbHlp.html
  3   826886   CRWS_1.jar
  4   343091   CRWS_2.jar
  5   61382    CRWS_VPNLogin.jar
  6   47026    GUI.html
  7   4895     home.html
  8   8082     loading.gif
  9   3463     VPNLogin.html
[1770620 bytes used, 64388 available, 1835008 total]
2048K bytes of processor board Web flash (Read/Write)

Router#
Avatar of mancoi

ASKER

Wow the help is excellent.
I got the file, but how do I make my router stop trying to boot. How do I enter Rommon?
I powered it off and on and it still keeps rebooting over and over again without a command prompt.
P.S. I am out of points ( my max was 150) I and going to get a month of membership and give you 500. I also can set another forum and offer those 5000 points to you as well. You could keep racking up the points with this case if you want. I will let you know when I get more points, then we can open up different cases.
Let me know if this interests you.
Avatar of mancoi

ASKER

Would you like to open up another forum?
Let me know, I just got a month of unlimited points.
During boot just press escape
Avatar of mancoi

ASKER

I tried nothing happened. I also tried to press the break button.
Avatar of mancoi

ASKER

Got it to work. I had to go to the server and press the CTR-break keys and it stopped rebooting. I then used the new image file and it booted up and actually saved all the configurations before the disaster.
You are the man RPPreacher. Thanks for all the help!!!!! couldnt have done it without your help.
I would like to know if you would help me in another support case?
It is about the same product and I got questions and issues with the CRWS.
Also, I am very interested in cisco and how flash memory works and other interesting stuff.
Please help me in the other forum. I will keep giving you 500 points. I got unlimited for the month.
Thanks again
I have the following support forums out there: ID: 22420260  and ID: 22420266
Avatar of mancoi

ASKER

I will be back tomorrow morning....
I cannot get the router to download the IOS file through tftp what am I doing wrong                                        
.
            IP_ADDRESS: 10.10.10.8                                
      IP_SUBNET_MASK: 255.255.255.0                                  
     DEFAULT_GATEWAY: 10.10.10.1                                
         TFTP_SERVER: 192.168.1.101                                  
           TFTP_FILE: router_config                                  

Invoke this command for disaster recovery only.                                              
WARNING: all existing data in all partitions on flash will be lost!                                                                  
Do you wish to continue? y/n:  [n]:  y                                      
WARNING: Cookie information is corrupt                                      
WARNING: Cookie information is corrupt                                      
WARNING: Cookie information is corrupt                                      

Initializing interface.                      
Interface link state up.                        
ARPing for 10.10.10.1WARNING: Cookie information is corrupt                                                          

ARPing for 10.10.10.1WARNING: Cookie information is corrupt                                                          

ARPing for 10.10.10.1WARNING: Cookie information is corrupt                                                          
.
ARPing for 10.10.10.1WARNING: Cookie information is corrupt                                                          

ARPing for 10.10.10.1WARNING: Cookie information is corrupt                                                          
WARNING: Cookie information is corrupt                                      

ARPing for 10.10.10.1WARNING: Cookie information is corrupt                                                          
.
ARPing for 10.10.10.1WARNING: Cookie information is corrupt                                                          

ARPing for 10.10.10.1WARNING: Cookie information is corrupt                                                          
.
ARPing for 10.10.10.1WARNING: Cookie information is corrupt                                                          

ARPing for 10.10.10.1WARNING: Cookie information is corrupt                                                          
WARNING: Cookie information is corrupt                                      

ARPing for 10.10.10.1WARNING: Cookie information is corrupt                                                          
.
ARP: address resolution for 10.10.10.1 timed out.                                                
ARP failed with failure code 1.  TFTP transfer aborted.                                                      

TFTP: Operation terminated prematurely.