troubleshooting Question

unable to send out external mail in exchange 2003

Avatar of infvisionspaul
infvisionspaul asked on
NetworkingExchangeWindows Server 2003
16 Comments1 Solution230 ViewsLast Modified:
Hello experts,

Our company relocated to a new location, and we just installed the new T-1 yesterday.  Everything looks good, except that i cannot SEND OUT emails externally.  All outbound emails are just sitting in the queue.  Receiving is no problem.

Upon checking the queue, the message at the bottom just says "the remote server did not respond to a connection attempt."

Telnet to external servers are good, and i was able to send email to an external server using the telnet.

I'm not using the SMTP connector, it's just straight virtual SMTP server.  I'm running a DNS server on the same machine, and the SMTP is also configured to use external DNS server in the advanced delivery configuration.  

mx record and the a record was updated yesterday and it looks good because i have no trouble receving email from anyone.  

please help.  thank you.
Join the community to see this answer!
Join our exclusive community to see this answer & millions of others.
Unlock 1 Answer and 16 Comments.
Join the Community
Learn from the best

Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.

Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 1 Answer and 16 Comments.
Try for 7 days

”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.

-Mike Kapnisakis, Warner Bros