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DVDRW Drive not recognized properly, Windows Server 2000

I have a client who has a PC set up with Windows 2000 Server with SP2.
I put in a DVDRW Drive to use as a backup and NTI Backup Software.

The backup will run and works fine. When I go to put in a new disc it is not recognized. It still thinks the old disc is in there and does nothing. If I then double click on the DVD drive it says: E: is no accessible, Incorrect Function.
The drive is listed as a CDROM and not a DVDRW like it should be. There were no drivers with the drive. The drive is a Sony AW-Q170A.

Is there something I should be doing to make sure the DVD burner is recognized properly?
Microsoft Server OS

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Josh
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rindi
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The new disk you are inserting, is that an empty disk? Is the writing software started?
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Josh
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ASKER

It is an empty disc, the software runs in the background and is scheduled to backup during the evening.
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ASKER

ok, well, that's fine, my main concern was that since Windows was not seeing the disc, it may prevent the software from functioning properly.
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Josh
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ASKER

The software I'm using for backup seems to be working fine. The fact that explorer doesn't seem to recognize the discs doesn't seem to be a problem.
Microsoft Server OS
Microsoft Server OS

The Microsoft Server topic includes all of the legacy versions of the operating system, including the Windows NT 3.1, NT 3.5, NT 4.0 and Windows 2000 and Windows Home Server versions.

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