troubleshooting Question

DVDRW Drive not recognized properly, Windows Server 2000

Avatar of Josh
JoshFlag for United States of America asked on
Microsoft Server OS
5 Comments1 Solution274 ViewsLast Modified:
I have a client who has a PC set up with Windows 2000 Server with SP2.
I put in a DVDRW Drive to use as a backup and NTI Backup Software.

The backup will run and works fine. When I go to put in a new disc it is not recognized. It still thinks the old disc is in there and does nothing. If I then double click on the DVD drive it says: E: is no accessible, Incorrect Function.
The drive is listed as a CDROM and not a DVDRW like it should be. There were no drivers with the drive. The drive is a Sony AW-Q170A.

Is there something I should be doing to make sure the DVD burner is recognized properly?
Log in to continue reading
Become an EE member today7-DAY FREE TRIAL
Members can start a 7-Day Free trial then enjoy unlimited access to the platform for $9.99/mo
View membership options
Unlock 1 Answer and 5 Comments.
Learn why we charge membership fees
We get it - no one likes a content blocker. Take one extra minute and find out why we block content.
See how we're fighting big data
The Value of Experts Exchange in My Daily IT Life

Experts Exchange (EE) has become my company's go-to resource to get answers. I've used EE to make decisions, solve problems and even save customers. OutagesIO has been a challenging project and... Keep reading >>


Owner of Outages.IO
Phoenix, Arizona, United States
Member Since 2016
Join a full scale community that combines the best parts of other tools into one platform.
Unlock 1 Answer and 5 Comments.
View membership options
“All of life is about relationships, and EE has made a virtual community a real community. It lifts everyone's boat.”
William Peck

Member since 2004