troubleshooting Question

VPN not working on different sites using Netgear equipment

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peachplcFlag for United States of America asked on
NetworkingVPNRouters
12 Comments1 Solution454 ViewsLast Modified:
I have a VPN issue. I am using a Netgear 632 modem that is bridged to a Netgear FVG318 Firewall VPN, I have this unit working perfectly, I can use the VPN software to gain access to my servers etc.
The problem is when I moved it to other sites (2 in all).
I have changed all the normal details such as the static IP address and the DSL details but the FVG318 recieves nothing (this is obviousley running in PPoE mode).
I then decided to check the line by changing my Netgear 632 modem to use PPoA, that works fine and i can connect to the internet, so all the details are correct.
I have spoken to the ISP who say they dont get involved in things like that, it should work they said!!!!!!!
What else could I do to make this work.
The 3 sites are all in different areas geographically, could it be the lines? Im at a total loss with this one.
Please help!!!!!!!!!!!!!!!
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