troubleshooting Question

Text squashed to left of document

Avatar of RichardSlater
RichardSlaterFlag for United Kingdom of Great Britain and Northern Ireland asked on
Microsoft OfficeMicrosoft Word
8 Comments1 Solution896 ViewsLast Modified:
We have a word template that we use reguarly, to send out letters. This template has a table at the top of the page with a small image and a footer with a line of text in. It also has a line drawn on the page about three fifths of the way down.

Occasionaly when the document is printed, all of the characters squash up to the left hand side of the page printing one character over another, this only affects the non-template text i.e. the table at the top and the footer at the bottom is unaffected (even though it is in the same font). This has happened over the last year on Windows 2000, XP RTM, XP SP1 and XPSP2 in both Office XP RTM and SP3. It happens to different users on different computers.

In the grand scheme of things it dosn't happen very often, perhaps 1 in 500 letters, however the template is used reguarly and it works out that it happens about once a month. We found a resoloution by re-installing the Times New Roman font (by copying from another comptuer) however I would like to know if there is a resoloution to this problem that does not require administrative intervention.
Join the community to see this answer!
Join our exclusive community to see this answer & millions of others.
Unlock 1 Answer and 8 Comments.
Join the Community
Learn from the best

Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.

Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 1 Answer and 8 Comments.
Try for 7 days

”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.

-Mike Kapnisakis, Warner Bros