troubleshooting Question

Error Opening Outlook 2007 after Upgrade from 2003

Avatar of pciccare
pciccare asked on
Windows XPExchangeOutlook
7 Comments1 Solution2677 ViewsLast Modified:
User is on XP Pro SP2 and had Office 2003.  I upgraded him to Office 2007.  The upgrade install went smooth with no errors.  However, whenever he opens Outlook 2007 now, he gets the following Message:

"Your mailbox has been temporarily moved on Microsoft Exchange server. A temporary mailbox exists, but might not have all of your previous data. You can connect to the temporary mailbox or work offline with all of your old data. If you choose to work with your old data, you cannot send or receive e-mail messages.

Choices to Click:
Use Temporary Mailbox // Use Old Data // Cancel"

So - I've checked his account on the Exchange server and all appears fine. When the user selects "Use Temporary Mailbox" he can access all his emails and send and receive just fine.  I can't find any article about this problem and I don't know how to fix it.  I've checked his account settings locally and they're fine.  Any thoughts, suggestions, articles are greatly appreciated. Thanks!
ASKER CERTIFIED SOLUTION
Log in to continue reading
Become an EE member today7-DAY FREE TRIAL
Members can start a 7-Day Free trial then enjoy unlimited access to the platform for $9.99/mo
View membership options
Unlock 1 Answer and 7 Comments.
or
Learn why we charge membership fees
We get it - no one likes a content blocker. Take one extra minute and find out why we block content.
See how we're fighting big data
The Value of Experts Exchange in My Daily IT Life

Experts Exchange (EE) has become my company's go-to resource to get answers. I've used EE to make decisions, solve problems and even save customers. OutagesIO has been a challenging project and... Keep reading >>

Mike

Owner of Outages.IO
Phoenix, Arizona, United States
Member Since 2016
Join a full scale community that combines the best parts of other tools into one platform.
Unlock 1 Answer and 7 Comments.
View membership options
“All of life is about relationships, and EE has made a virtual community a real community. It lifts everyone's boat.”
William Peck

Member since 2004