troubleshooting Question

Error Opening Outlook 2007 after Upgrade from 2003

Avatar of pciccare
pciccare asked on
ExchangeOutlookWindows XP
7 Comments1 Solution2677 ViewsLast Modified:
User is on XP Pro SP2 and had Office 2003.  I upgraded him to Office 2007.  The upgrade install went smooth with no errors.  However, whenever he opens Outlook 2007 now, he gets the following Message:

"Your mailbox has been temporarily moved on Microsoft Exchange server. A temporary mailbox exists, but might not have all of your previous data. You can connect to the temporary mailbox or work offline with all of your old data. If you choose to work with your old data, you cannot send or receive e-mail messages.

Choices to Click:
Use Temporary Mailbox // Use Old Data // Cancel"

So - I've checked his account on the Exchange server and all appears fine. When the user selects "Use Temporary Mailbox" he can access all his emails and send and receive just fine.  I can't find any article about this problem and I don't know how to fix it.  I've checked his account settings locally and they're fine.  Any thoughts, suggestions, articles are greatly appreciated. Thanks!
Join the community to see this answer!
Join our exclusive community to see this answer & millions of others.
Unlock 1 Answer and 7 Comments.
Join the Community
Learn from the best

Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.

Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 1 Answer and 7 Comments.
Try for 7 days

”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.

-Mike Kapnisakis, Warner Bros