troubleshooting Question

Cannot Connect to SBS2003 Domain

Avatar of navmatt
navmatt asked on
SBS
20 Comments1 Solution434 ViewsLast Modified:
My problem is on a SBS2003 sp1 network. All clients are XP Pro sp2.

One machine started having Synchronization issues with offline files. It also lost connection with the Exchange portion of SBS. I disconnected it from the domain under the local admin, renamed the machine, renamed the SBS client directory, and deleted the old machine from the server then attempted to reconnect to the domain via http://servername/connectcomputer.

I recieve this error message after I enter my username and password:

The list of users and computers cannot be found.  Be sure you computer has a wired connection, dns is configured correctly etc.

I can connect to the internet just fine. DHCP is working correcty as far as I can tell, DNS appears to be ok, most of the other clients are connecting just fine. This started on a single machine and has since spread to one more. I have tried replacing the NIC in one machine as well as reseting TCP/IP and reinstalling TCP/IP.

I attempted to join the domain manually and recieve this message:

A Domain controller for the domain could not be contacted
-Details-
Note: This information is intended for a network administrator.  If you are not your network's administrator, notify the administrator that you received this information, which has been recorded in the file C:\WINDOWS\debug\dcdiag.txt.

DNS was successfully queried for the service location (SRV) resource record used to locate a domain controller for domain foxmanagementinc.local:

The query was for the SRV record for _ldap._tcp.dc._msdcs.foxmanagementinc.local

The following domain controllers were identified by the query:

george.foxmanagementinc.local

Common causes of this error include:

- Host (A) records that map the name of the domain controller to its IP addresses are missing or contain incorrect addresses.

- Domain controllers registered in DNS are not connected to the network or are not running.


The A records appear to be configuared properly and the DC is connected to the network and is running as evidenced by the working clients.

I can ping the server both via it's IP and it's FQDN.

ipconfig /all for the client that cannot connect:

Windows IP Configuration

        Host Name . . . . . . . . . . . . : stephanie01
        Primary Dns Suffix  . . . . . . . :
        Node Type . . . . . . . . . . . . : Hybrid
        IP Routing Enabled. . . . . . . . : No
        WINS Proxy Enabled. . . . . . . . : No
        DNS Suffix Search List. . . . . . : FoxManagementInc.local

Ethernet adapter Local Area Connection 2:

        Connection-specific DNS Suffix  . : FoxManagementInc.local
        Description . . . . . . . . . . . : Broadcom 440x 10/100 Integrated Cont
roller
        Physical Address. . . . . . . . . : 00-0F-1F-48-5E-CA
        Dhcp Enabled. . . . . . . . . . . : Yes
        Autoconfiguration Enabled . . . . : Yes
        IP Address. . . . . . . . . . . . : 10.0.0.110
        Subnet Mask . . . . . . . . . . . : 255.255.255.0
        Default Gateway . . . . . . . . . : 10.0.0.1
        DHCP Server . . . . . . . . . . . : 10.0.0.1
        DNS Servers . . . . . . . . . . . : 10.0.0.1
        Primary WINS Server . . . . . . . : 10.0.0.1
        Lease Obtained. . . . . . . . . . : Thursday, March 01, 2007 3:22:41 PM
        Lease Expires . . . . . . . . . . : Friday, March 09, 2007 3:22:41 PM

Thanks in advance.
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